PPL Electric Utilities

"PPL deployed a MicroStrategy transaction-based application that helps payment validators and approvers support the invoicing and service-level agreements (SLAs) involved in the process of reimbursing wholesale suppliers. The new solution combines multiple data sources and condenses all payment and invoice records into a single application console."

How PPL Electric Utilities uses MicroStrategy.

Powered by MicroStrategy Transaction Services, PPL's new application features an interactive interface that lets users directly input adjustments to vouchers, approve or cancel invoice records, and immediately update the underlying database. Using a series of pre-defined reports, users can look up invoices by supplier name, view transaction histories, review invoice status, and drill into payment details. The application also generates exception-based reports that notify users of any discrepancies or anomalies in the data, so they can quickly make adjustments and help ensure invoice accuracy. Once invoices are approved, a PDF is uploaded to a separate portal system where suppliers may download and view the file. Learn more about PPL's MicroStrategy-enabled application below.

Learn more about PPL Electric Utilities and MicroStrategy solutions.

Read the guide

Success Story with PPL Electric Utilities

Learn how PPL Electric Utilities is using analytics to improve invoicing processes.

About PPL Electric Utilities

PPL Electric Utilities is an electric distribution company headquartered in Allentown, Pennsylvania. The company employs over 2,300 people and serves over 1.4 million customers in 29 counties across central and eastern Pennsylvania.


  • Telecommunications


  • Customer Support
  • Field Service


  • Analytics

Regions of Business

  • North America

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