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Reinvesting in your success, every year as a customer perk.
Optimizing your systems for world-class enterprise intelligence requires continuous evolution. That’s why we’ve reimagined your support plan benefits to include access to a suite of consulting engagements expertly crafted to help you get more from your technology investments using MicroStrategy. Each year, you can apply your support plan benefits to request our expert-led upgrade and advisory services at no additional cost.*
Our engagements ensure that your solutions address real business problems, enhance user experience, and allow you to rapidly leverage investments at scale.
Our proven methodology analyzes your business needs and user experience to deliver customized, actionable strategies, all in a matter of days.
Our experts help you get more value using MicroStrategy through annual ecosystem assessments, tailored upgrade advisories, and much more.
Tap into our proven best practices to modernize your user experience, leverage a comprehensive suite of data sources with your powerful open architecture, and optimize the performance of your Intelligence Platform.
Rapidly upgrade with confidence each year.
Share insights seamlessly with HyperIntelligence® and mobile apps.
Boost your analyses with big data.
Fine-tune your platform for peak performance.
Excited about MicroStrategy 2020? Our experts are extensively trained in every release and leverage proprietary tools and techniques to seamlessly upgrade you to our latest release, so that you can take advantage of enhanced security and performance—and rapidly put new features and innovations to use.
We’ve helped hundreds of customers upgrade in the last year—and we’re standing by to upgrade you with zero downtime. Learn more about what’s new or submit an upgrade request today to get started.
Deliver dynamic, intuitive user experiences using the top features your platform has to offer. Seamlessly share insights that inspire one-click actions with HyperIntelligence, deliver mobile apps optimized for any device, ditch grid reports for Dossier®, and more.
Connect to a vast array of data to turbocharge your intelligence applications. Leverage your platforms comprehensive suite of drivers and gateways to seamlessly integrate data using native capabilities and best practice customizations.
Fine-tune your platform configuration and system infrastructure for peak performance and best-in-class security, either on-premises or in the cloud. Optimize your architecture design, system utilization, and deployment strategies for results at scale.
*Enterprise Support benefits are determined by MicroStrategy. Click the link below for further details or contact your MicroStrategy account team to discuss your specific eligibility.
A customer may request to receive Enterprise Support services benefits only if (i) the customer holds an active subscription to MicroStrategy Support at the time the request is made and ii) the customer paid required MicroStrategy Support fees during the last four quarters immediately preceding when the request is made as calculated on a rolling basis. Program eligibility and specific benefits are determined by several factors, including but not limited to the amount of Technical Support services fees paid by the customer in the last four quarters prior to the year in which the customer’s eligibility is effective.
Please contact your MicroStrategy account team to understand which Enterprise Support benefits you may be eligible to receive and to request delivery of applicable services. Engagements delivered through the Enterprise Support program are subject to resource availability. MicroStrategy maintains the right to adjust customer eligibility requirements for available benefits at its sole discretion.
Contact us today to learn more about the complimentary consulting you can get with your Enterprise Support benefits. We're here to help you discover the best services for your unique needs, so you can start using your support plan perks to get more from your enterprise technology investments using our leading Intelligence Platform.
Contact us today to:
Apply your hours to get a customized DIY upgrade plan, or have our experts do the work for you.
Explore parts of the platform you aren't fully leveraging and get an enterprise-grade pilot solution for a new business challenge.
Explore all the ways you can put dozens of specialized features, capabilities, and services to work for better results.
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