MicroStrategy World 2018 | Jan 15-17 in Las Vegas

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Methodology

Professional Services Methodology

MicroStrategy Professional Services leverages proprietary knowledge and expertise to apply our proven methodologies and maximize customers’ ROI. Our solutions and expertise encompass the entire BI lifecycle and span a breadth of industries and functions.

Experience and Expertise

Thousands of MicroStrategy customers, in a wide range of complex industries, trust our rigorously trained and certified experts to deploy their unique intelligence solutions, empowering every user with actionable intelligence.

430+

consultants trained and certified in latest version of MicroStrategy 10.

9+

languages available.

1,900+

years of collective MicroStrategy services experience.

11,000+

projects completed

2,600+

distinct MicroStrategy customers

50

countries across 770 cities

45+

areas of comprehensive solution expertise

525+

mobile engagements delivered

Our top industry engagements

Retail

2,270+

Banking

1,500+

Technology

1,200+

Consulting

1,000+

Financial

890+

Manufacturing and CPG

750+

Insurance

630+

Telecommunications

500+

Food and Beverage

290+

Healthcare

225+

Media

220+

Transportation

200+

Government

200+

Hospitality

97+

Thought Leadership

Like our technology, we go beyond business intelligence and innovate to deliver the most advanced solutions, that discover new business opportunities and drive real business results, benefitting your bottom line enterprise-wide

  • Create best practices

    Our breadth and depth of experience has helped us define the best practices that transform our customers' vision into reality.

  • Accelerate and drive results

    Our deep knowledge base helps us mitigate risk and deliver complex solutions on time and on budget.

  • Innovate solutions

    We mold our product and push its boundaries to deliver you a solution with the strength and flexibility of a single platform.

One MicroStrategy

The long-term success of MicroStrategy is due to your adoption and success with our products. We are fully dedicated to helping our customers unlock the potential of the MicroStrategy platform and providing a well-rounded customer experience. When you partner with MicroStrategy Services, you benefit from:

  • Expedited Assistance

    Expedited assistance through team collaboration.

  • Access to Real-time Updates

    Access to all the latest trends and innovations coming from our Technology team.

  • Ease of Business

    It's much easier doing business with one unified team.

  • Influence Roadmap

    Direct influence on our product strategy, through continual feedback.

  • Collaborative Company Support

    One engaged MicroStrategy team invested in your success provides coordination across Sales, Services, Support, Training, Product Management, and Billing and Finance.

Ready to get started?

The BI Maturity Curve

The BI Curve helps align, prioritize, and determine where your business intelligence projects are in the BI journey compared to your organization's strategic goals.

Where does your organization fall on the BI maturity curve?

Role of BI in organization

Transformative

Customer engagement and partner management apps transform the way you do business.

Mission Critical

You perform advanced analytics to support your business functions strategically, leverage self-service analytics, and deliver access to standard reports.

Strategic

You leverage multiple tools with a consolidated tool strategy, incorporate various modes of consuming the information, and combine lagging and leading metrics to give you a picture of where the business is going.

Tactical

There are operational efficiencies in your business processes that support day-to-day operations and help you analyze what happened in the past and understand why it happened.

Exploratory

You have a standard set of operational reports and can analyze what happened in the past, related trends, and comparisons.

Time

MicroStrategy Services Guides Our Customers Along The BI Maturity Curve

  • Assess the current stage of your BI (i.e., beginning, middle, and long-term)
  • Define solutions that are required at the current stage of your BI project
  • Innovate solutions that will transform your organization to the next level
  • Deliver a roadmap to advance to the next stage of BI maturity

Mapping Your BI Journey

MicroStrategy Services provides solutions for both business users and IT to advance your organization at any point during the BI lifecycle.

Download the Brochure

Exploratory stage

Appropriate solution types:

Starter solutions

Industry and functional solutions

Advisory solutions

Platform solutions

Tactical

Appropriate solution types:

Industry and functional solutions

Advisory solutions

Platform solutions

Strategic stage

Appropriate solution types:

Industry and functional solutions

Advisory solutions

Platform solutions

Mission Critical stage

Appropriate solution types:

Industry and functional solutions

Advisory solutions

Platform solutions

Transformative stage

Appropriate solution types:

Industry and functional solutions

Advisory solutions

Platform solutions

Appropriate solution types

Starter solutions

Industry and functional solutions

Advisory solutions

Platform solutions

Exploratory

Tactical

Strategic

Mission Critical

Transformative

BI maturity stage

Professional Service Types and Offerings

Starter solutions

Designed to ensure early deployment success, these programs give you a jumpstart when first deploying MicroStrategy.

View solutions
  • Installation and setup
  • Conversion
  • Migration
  • Capacity planning

Industry and functional solutions

Solutions that use domain best practices across any industry or function.

View solutions
  • Our solutions can be applied across any industry or function

Platform engagements

We help you get the most out of your MicroStrategy platform with expert services and realization of your targeted goals.

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  • Capacity planning
  • Performance tuning
  • Health assessment
  • Version upgrade
  • Mobile and web UI/UX design
  • Information application
  • User interface design
  • Mobile application adaptation
  • Testing services
  • Installation and set-up

Advisory engagements

We guide you through your MicroStrategy implementations to achieve success with a multitude of BI processes.

View solutions
  • Analytics administration and monitoring
  • Application blueprint workshop
  • Mobile roadmap
  • Self-service starter program
  • BI roadmap
  • BI center of excellence
  • Analytics SDK customization
  • Advanced Analytics

Filter service offerings by:

All services
Platform Solution Engagements
Advisory Solution Engagements

Get the right support for your organization.

Our service packages include everything from a basic BI health assessment, to capacity planning, to developing your first mobile app.