Reinvesting in you.

As a MicroStrategy customer, you now get access to expertly crafted services—at no additional cost*. This reimagined engagement model lets you tap into the proven strategies we use every day to help you improve your implementation, enhance your capabilities, and pilot new products or solutions in a matter of weeks.

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Reimagining your benefits.

We’re invested in helping you build a more Intelligent Enterprise, and we’re ready to work closely with you to achieve this goal. Our enhanced engagement model lets you complement powerful technology with exceptional technique, so you can fortify your technical foundation, strategize your enterprise vision, and rapidly realize results that transform your organization—all courtesy of MicroStrategy Services.

Program benefits support two core tenets of enterprise technology success—that your solutions must solve real business problems and your investments need to be implemented rapidly, effectively, and at scale.

Core benefits at all program tiers focus on these fundamentals, assessing your business-critical solutions and the technical framework supporting them, so we can help you strategize your intelligence roadmap or plan your upgrade implementation.

Customers may also benefit from further advisory and start up services to help you enhance existing applications, streamline operations, and pilot new solutions and products.

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Intelligent Enterprise Assessment

Strategize your intelligence roadmap

We analyze your business challenges, key stakeholders’ needs, and your technical framework to recommend how you can most effectively use the platform to power data-driven insights across your enterprise. We baseline and benchmark your capabilities, explore enhancement strategies, and develop an optimized intelligence roadmap to achieve your goals.

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Upgrade Advisory

Optimize your upgrade

We evaluate your technical foundation, platform configuration, and utilized features to recommend a streamlined upgrade implementation strategy. We demo new MicroStrategy products to consider for your intelligence roadmap and deliver a benefit matrix that maps current capabilities to your upgrade—so you can quickly adopt the latest and greatest platform features and services.

Request an Upgrade Advisory

Advisory and Start Up Services

Supercharge your enterprise investments

Accelerate your ROI with advisory or start up engagements. Request an advisory to explore enhancement opportunities, like designing your semantic graph to deliver trusted, federated insights. Select a start up to develop an enterprise-grade pilot, like a business use for HyperIntelligence. We help you select from our suite of expertly crafted services to help you realize results.

Explore programs and offerings

*Enterprise Support program benefits are determined by MicroStrategy. Contact your account team or MicroStrategy Services today to learn about your specific eligibility. Click the link below for further Enterprise Support program eligibility details.

Eligibility details

Enterprise Support Program Eligibility

A customer may make a request to receive Enterprise Support program services only if (i) the customer holds an active subscription to MicroStrategy Technical Support services at the time the request is made and (ii) the customer paid fees for MicroStrategy Technical Support services in the calendar year prior to the year in which the request is made.  In addition, a customer must make such request by November 30 of a calendar year to receive Enterprise Support program services benefits for which the customer is eligible with respect to that year. Program eligibility and benefits are determined by several factors, including but not limited to the amount of Technical Support services fees paid by the customer in the calendar year prior to the year in which the customer’s eligibility for specific benefits is effective.

Please reach out to your MicroStrategy account team to understand which Enterprise Support services you may be eligible to receive and, as applicable, to request delivery of those services. Engagements delivered through the Enterprise Support program are scheduled subject to resource availability. MicroStrategy maintains the right to adjust customer eligibility requirements for available services benefits at its sole discretion.

Explore the possibilities of your Intelligent Enterprise today—all at no added cost.

Contact us today to learn more about the complimentary benefits you can receive through the Enterprise Support program. Working hand-in-hand with MicroStrategy experts, your dedicated account team will help you discover the best services according to your needs and benefits eligibility, courtesy of MicroStrategy Services.

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