Videos

Genesys Solves Contact Center Challenges with Embedded Analytics on a Unified Platform

As a global leader in the telecommunications industry, Genesys provides powerful call center technology that supports more than 25 billion customer experiences every year. The company empowers its clients with the solutions, knowledge, and insights to deliver seamless omnichannel customer journeys—helping them run a better business. Discover how this leading Intelligent Enterprise uses the MicroStrategy platform to help make every customer interaction count.