We are entering a new era in enterprise collaboration and analytics where we see fast, frictionless information flow across the organization and between people. Like any fluid system, friction is the enemy. Friction prevents people from communicating, and it prevents information from getting to where it needs to be.
At MicroStrategy, we are excited about two new technologies that make frictionless information flow a reality. One of these technologies is one we invented—MicroStrategy HyperIntelligence—and the other is a service we love and use everyday—Slack.
Let’s start with Slack.
It is enjoyable to use. It is clearly built by people who obsess over making every action a millisecond faster. When you use a product dozens or hundreds of times a day, even the tiniest bit of friction matters. Every keystroke counts. My favorite feature in Slack is how quickly you can compose a message with multiple people with only a few keystrokes. My second favorite is how Slack handles sharing files in a message—it is super forgiving and allows you to type text and then drag and drop a file and automatically associates them into a post. The emoticons are addictive and encourages engagement. The mobile app is solid.
Slack is built by people that seem to understand what makes people engage with software. It has also changed how we work. Email volume is down, and transparency and information sharing across the company is way up.
HyperIntelligence Makes Slack Even Better
Speaking of information transparency, at MicroStrategy, we have a secret weapon that makes Slack even better. Our newest product, MicroStrategy HyperIntelligence, augments Slack by automatically overlaying keywords with data from across the enterprise. With HyperIntelligence and Slack, I can get to know all my colleagues better by seeing their organization, picture, fun facts, or just about anything we design as HyperIntelligence cards.
We can detect items of interest (such as customers, products, or other important enterprise data) and automatically find additional information about those items from pretty much any other data source or system.
Here is what MicroStrategy HyperIntelligence and Slack look like together:
In this case, HyperIntelligence detects employee names and underlines them to indicate that more information is available. If I want more information, I can hover over the name and a card with key employee information appears. We do the same for customer names and other key nouns in our business.
Slack and MicroStrategy is the perfect intersection of collaboration and making enterprise information available to everyone. A big thanks to the Slack team for helping information flow across the enterprise—and making it fun at the same time!
To hear more about HyperIntelligence and the new features in MicroStrategy 2019 Update 2, join us for the Mid-Year Update: What’s New for MicroStrategy 2019 + Market Review Webcast on July 17 at 2:00 p.m. EDT or request a free pilot today.