Report a MicroStrategy Product Vulnerability

MicroStrategy takes security vulnerabilities very seriously and has instituted numerous measures to ensure that our software products are as safe and secure as possible. We are confident in the security of our products; however, we are aware that no software is perfect. We encourage you to report any security vulnerabilities that you may discover using the appropriate method.

Two simple ways to report.

Current Customers and Partners

We encourage you to report any security vulnerabilities that you may discover directly to your MicroStrategy Technical Support representative. We will investigate all reported security vulnerabilities thoroughly in order to continuously improve the security of our products.

Non-Customer Reporters

We encourage you to report any security vulnerabilities via this email portal.

By reporting a security vulnerability via this email portal, you agree to the following terms:

  • You agree that you will not disclose the security vulnerability publicly without our consent. This allows MicroStrategy the opportunity to correct a vulnerability before disclosing it publicly to protect the security of our customers’ information and ensure that our customers are not subject to unnecessary malicious attacks.
  • You agree to act in good faith and to not use the vulnerability to further exploit the software while the vulnerability is being investigated.

We will investigate each reported security vulnerability thoroughly and will credit you publicly (if desired) once we have corrected the vulnerability.