April 2, 2020

To Our Valued Customers,

MicroStrategy is committed to helping you navigate the business challenges stemming from COVID-19. Since launching our free education offering two weeks ago, thousands of individuals have already taken the opportunity to upskill their capabilities.

Now is the time to prepare your enterprise systems to meet rapidly evolving requirements. To help you in this endeavor and arm you with our latest platform capabilities, I would like to offer you free support to upgrade to MicroStrategy 2020—our most stable, secure, and scalable version ever. Please reach out to your account team or sign up directly on our website to schedule and complete your upgrade by June 30 to take advantage of this Enterprise Support offering.

Our experts will guide you through a questionnaire to help determine the best timeline and delivery model to meet your requirements. Our methodology prioritizes service continuity, and we are prepared to perform your upgrade remotely.

As you stay current with the latest headlines, I encourage you to explore our Coronavirus Dossier. In keeping with our vision of Intelligence Everywhere, we built this resource so that everyone can quickly and easily share relevant data and insights using our platform.

Please be safe and stay strong in the weeks and months ahead as we continue to work our way through this crisis, together.


Sincerely,

Michael J. Saylor

Chairman, President & CEO