March 19, 2020

To the MicroStrategy Community,

We recognize the tremendous impact that the COVID-19 outbreak is having on daily life and business and wanted to update you on our response to the crisis. We have been taking a number of actions to help maintain the health and welfare of our employees. At the same time, we know it’s important that we support you–our customers and partners–to enable you to continue your operations, because you are serving vital needs and many of you are on the front lines performing mission-critical services in this time of crisis.

You manage food supply chains, provide healthcare, develop drugs and vaccines, enable financial transactions, keep communications and transportation networks operating, and otherwise serve the essential needs of billions of people whose lives have been deeply affected by this crisis. Thank you. You depend on us, and we want you to know that we stand ready to support you.

We Are Reliable

Founded over 30 years ago and publicly traded for more than two decades now, we have a solid financial foundation with a significant cash balance as reflected in our most recent Annual Report. Our enterprise-grade, governed and secure platform brings you intelligence and stability at a time when you need it most. Together, MicroStrategy and its customers have successfully weathered challenging times in the past, and we are committed to doing so again now. You can depend on us to be there for your business.

We Are Set Up to Provide Support 24/7

We are prepared to keep you up and running. Our technical support and cloud operations teams remain staffed 24/7 across the globe, and our consulting experts continue to deliver critical upgrades and projects. We believe our IT infrastructure, processes and practices allow us to be productive, connected and responsive as needs arise.

We Are Offering Virtual/Online MicroStrategy Education FREE until April 30, 2020

With travel restricted and many people working remotely, we want to empower a mobile workforce with analytics skills. To that end, we are offering all our virtual instructor-led and online education courses and certifications at no additional cost until April 30. Please go to MicroStrategy Education to register for courses that best fit your needs.

We are honored to work with all of you. Please reach out to your MicroStrategy team with any questions or concerns.


Sincerely,

Michael J. Saylor

Chairman, President & CEO