MicroStrategy’s Commitment to Accessibility

Introduction

MicroStrategy® is fully committed to inclusion of its customers and users with disabilities. We are taking steps to help ensure that the applications within many of our MicroStrategy products, and our customers’ experiences, adhere to WCAG 2.0 Level AA standards.

MicroStrategy undertakes continuous reviews and audits of our client applications for accessibility. In addition, in 2019 our programs and applications underwent an accessibility audit by a premier third-party accessibility consulting firm, Accessibility Partners. The company used a three-prong approach to testing: skilled accessibility testers with and without disabilities, coupled with assistive technologies and accessibility testing tools.

Current State

Our goal is to make the latest version of MicroStrategy content and consumption experiences more accessible. This is accomplished through our modern client applications which include Dossier®, the Library product suite, and HyperIntelligence®.

Starting with the MicroStrategy 2019™ release, we have been executing a plan that helps prioritize workflows and capabilities intended for consumption of information across these client applications. With the recent and planned improvements to our current products and applications, MicroStrategy’s products, their content, and their overall functionality can be configured to be significantly more accessible to users of various abilities than previous versions. We highly recommend customers upgrade to the latest release of MicroStrategy to receive the benefit of these updates.

We have established best practices for web and mobile application accessibility across our development teams, which include providing alternative text for images, header labels to tables and grids, labeled form fields, captions for multimedia content, natural tab order, color usage, and clear color contrast, among other crucial accessibility considerations. These best practices help ensure screen-reader capabilities, the ability to navigate information with only a keyboard, acceptable color contrast, and overall information visibility.

Recent Accessibility Improvements

Consistent with our commitment to accessibility, the following accessibility improvements and functionalities have been recently released:

MicroStrategy 2019™

  • First release of MicroStrategy Library for Web. Built from the ground up with modern web frameworks that help enable robust screen-reader compatibility and keyboard navigation.
  • Introduced two new interaction paradigms, Table of Contents and Filter Panel, that provide simple and intuitive mechanisms for navigating the content and filtering Dossier data. These two new elements were also designed and built following accessibility guidelines for screen-reader compatibility and keyboard access.
  • Introduced Responsive Design capabilities that help enable users to consume Dossier within Library in a wide range of forms and zoom factors. Users can liberally zoom in using their web browser and the content or layout can automatically flow to retain legibility and logical order.

MicroStrategy 2020™

  • Introduced Show Data feature for Library on Web and Library for iOS visualizations as an alternate mechanism to read the underlying data of a grid or chart in tabular format. The feature is accessible via the keyboard and once the data is rendered on screen in tabular form, it is accessible and compatible with screen-readers. Users are also able to export the tabular data to Excel where they can read and manipulate it further.
  • New in MicroStrategy 2020 Update 2 (ver. 11.2.2), the native Library application for macOS and Windows, named MicroStrategy, was introduced. Built with modern frameworks, the native Library application delivers many of the same accessibility capabilities as Library for Web. New support for Dark Mode was also introduced with the MicroStrategy app which provides a higher contrast option that helps improve information readability for some users.

Roadmap

A comprehensive roadmap of improvements is in place with a goal of making our current accessibility features more robust and intuitive. In the future, we are aiming for the following enhancements to our accessibility features:

  • Significantly streamlined screen reader and keyboard experience within Dossier and the existing Library application accessibility.
  • Improved ability to traverse user-defined Dossier content.
  • Improved keyboard navigation and screen-reader compatibility of Dossier Grids in Library Web and MicroStrategy App.
  • Accessible color contrasting, font, and icon sizes in Library on Web and MicroStrategy App.
  • Improved screen-reader support and accessible gesture usability across Library on iOS and Android.
  • Font size selection settings and support for larger accessible font sizes for Dossier Grids in Library for iOS.

MicroStrategy welcomes feedback on the accessibility of our products. Should you have further questions about accessibility or suggestions on how we can improve, please Contact Technical Support here.