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Support Expiration Schedule

Expected Expiration Dates

The on-prem MicroStrategy platform is updated on a quarterly release cycle. Unlike large annual releases, smaller quarterly releases are intended to reduce the disruption and complexity of keeping current with the latest release.  

We strongly recommend that customers consistently upgrade to the latest release to take advantage of the latest features and essential security updates. However, we understand that some organizations have policies which limit the number of upgrade activities in their production environments. In consideration, each quarterly release will be supported for 24-months from its original release date.
The following table reflects the expiration dates for each version.

Version

Support Status

Original Release Date

Expiration Date

11.4.03 [MicroStrategy ONE (March 2024)]

Supported

March 22, 2024

March 31, 2026

11.3.12 (MicroStrategy ONE Update 12)

Supported

December 15, 2023

December 30, 2025

11.3.11 (MicroStrategy ONE Update 11)

Supported

September 28, 2023

September 30, 2025

11.3.10 (MicroStrategy ONE Update 10)

Supported

June 2, 2023

June 30, 2025

11.3.9 (2021 Update 9)

Supported

March 3, 2023

March 31, 2025

11.3.8 (2021 Update 8)

Supported

December 9, 2022

December 31, 2024

11.3.7 (2021 Update 7)

Supported

September 26, 2022

September 30, 2024

11.3.6 (2021 Update 6)

Supported

June 29, 2022

June 30, 2024

11.3.5 (2021 Update 5)

Expired

March 25, 2022

March 31, 2024

11.3.4 (2021 Update 4)

Expired

December 7, 2021

December 31, 2023

11.3.3 (2021 Update 3)

Expired

September 28, 2021

September 29, 2023

11.3.2 (2021 Update 2) and below

Expired

Support for MicroStrategy 2020 and its updates expired on December 31, 2022.  Support for MicroStrategy 2019 and its updates expired on December 31, 2021.


Migration Resources

All customers with current maintenance plans are eligible to upgrade to equivalent products in the latest version. These products are available for download to customers with valid MicroStrategy Support Site accounts.  

To leverage the latest, cutting-edge features MicroStrategy has to offer, such as MicroStrategy AI, MicroStrategy Cloud migration planning and implementation services are available through MicroStrategy Consulting and can be requested through your Account Manager.   Have additional questions? Auto Expert, our always available chatbot with extensive knowledge about the MicroStrategy platform, places answers and best practices at your fingertips.