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Customer Success

The MicroStrategy Customer Success Program maximizes the return on your analytics investment, by delivering on a jointly-owned, multi-year roadmap to drive measurable value.

With a personalized Joint Success Plan from MicroStrategy, you’ll see better results from your analytics investment.

 Collaboration with our experts will help you to manage expenses, improve performance, and drive adoption to build a data-driven culture.

What you’ll receive:

Customer Success - Graphic - Organizational alignment

Organizational Alignment 

Establishing a team with executive sponsorship and LOB representation ensures that financial, operational, and technical goals are in synch.

Customer Success - Graphic - Strategic objectives

Strategic Objectives

Understanding the company’s business strategy and what role MicroStrategy can play in achieving it.  Long term objectives with meetable and measurable milestones for success.

Customer Success - Graphic - Roadmap execution


Day-to-day execution of your BI and Analytics roadmap, including regular Insights Workshops and Quarterly Business Reviews, that allows the Joint Success team to constantly measure progress and refine the approach.

Execution to move quickly, while managing risk and investment. 

Regular Quarterly Business Reviews allow you and MicroStrategy to stay aligned on the metrics and KPIs that mean most to your business, rapid resolution of concerns, and progress on top-priority projects.

Customer Success - Graphic - Executive summary dashboard

Contact MicroStrategy today to set up your Customer Success Meeting and build a Joint Success Plan.  

We look forward to hearing from you!