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Contracts Hub

Here you’ll find the standard terms and conditions for our product and service offerings, partner arrangements and event sponsorships, as well as other important commercial documents.

The effective date of each document is the “Last Updated” date associated with that document as set forth below. We reserve the right to change our standard contract terms and conditions and other documentation at any time in our sole discretion. Please check this site periodically to see the most current MicroStrategy documents. To access prior versions of MicroStrategy documents, please visit the archive site.

Other Contract Documents

Last Updated

MicroStrategy Mutual Non-Disclosure Agreement for Public Sector Opportunity

Mutual non-disclosure agreement governing the use and protection of confidential information related to a specific public sector opportunity with a named government entity (opportunity and agency names and signatures required).

November 2023

MicroStrategy Mutual Non-Disclosure Agreement

Mutual non-disclosure agreement governing the use and protection of confidential information (signatures required)

April 2023

Hosted Service Data Processing Addendum (EU/EEA/UK)

Data Processing Addendum containing terms and conditions relating to the processing of personal data and privacy for personal data that is uploaded or transferred to the MCE Service for customers based in the European Union, European Economic Area, Switzerland or the United Kingdom.

January 2023

Custom Visualization License Terms and Conditions

Terms and conditions governing the licensing of dashboards and visualizations submitted to us by our customers for inclusion in our dashboard and visualization galleries

October 2016

MicroStrategy AI Product Addendum

Supplemental terms and conditions governing the use of the MicroStrategy AI Product.

September 2023

Software Clickwrap License Agreement

General terms and conditions governing use of MicroStrategy apps and evaluation of MicroStrategy software.

May 2023

Technical Support and Consulting Services Data Processing Addendum (EU/EEA/UK)

Data Processing Addendum containing terms and conditions relating to the processing of personal data and privacy for personal data in the context of the performance of Technical Support or Consulting Services for customers based in the European Union, European Economic Area, Switzerland or the United Kingdom.

January 2023

Reference Documents and Materials

Last Updated

MicroStrategy Export Control Classification Numbers

A list of export control classification numbers (ECCNs) for MicroStrategy software products

January 2024

MicroStrategy World 2024 Terms and Conditions

Terms and conditions which govern registration for MicroStrategy World 2024

November 2023

MicroStrategy Technical Support Policy and Procedure

Document that describes how MicroStrategy provides technical support to its customers

December 2023

MicroStrategy Cloud for Government Environment (MCG) Service Guide

User documentation that describes the operation of MicroStrategy's software-as-a-service cloud offering built for government agencies. This offering includes FedRAMP authorization, sponsored by the U.S. Department of Health and Human Services.

October 2023

UK Addendum to EU Standard Contractual Clauses

International Data Transfer Addendum to the EU Commission Standard Contractual Clauses for transfers of personal data from the United Kingdon to a third country or an international organization in reliance on Article 46 of the UK GDPR.

January 2023

Standard Contractual Clauses (EU/EEA) – Module 3

Module 3 (Processor to Processor) of the Standard Contractual Clauses approved in European Commission Decision (2021/914) of 4 June 2021 to which MicroStrategy adheres for personal data transfers outside of the European Union or European Economic Area.

January 2023

MicroStrategy Cloud Environment (MCE) Service Guide

User documentation that describes the operation of MicroStrategy's software-as-a-service cloud offering.

December 2023

Contractor Agreements

Last Updated

Event Sponsorship Application

Application for the purchase of a sponsorship of MicroStrategy's World and Symposium events (signatures required)

November 2023

Event Sponsorship Terms and Conditions

General terms and conditions governing the sponsorship of MicroStrategy's World and Symposium events

November 2023

Contractor Terms and Conditions

General terms and conditions governing MicroStrategy's relationships with its subcontractors and independent contractors

August 2018

Contractor Work Order

Work order for services to be performed for a MicroStrategy customer on MicroStrategy's behalf by an authorized subcontractor or for services to be performed for MicroStrategy by an independent contractor (signatures required)

November 2016

Master Partner and OEM Agreement Documents

Last Updated

Partner Enrollment Form

Form that sets forth the terms and conditions that govern an entity’s appointment as an authorized MicroStrategy partner (signatures required).

December 2023

AWS Marketplace Sales Order Template

Sales Order and general terms and conditions governing MicroStrategy’s AWS Marketplace transactable listing.

August 2023

Partner General Terms and Conditions

General terms and conditions governing MicroStrategy's partner relationships

July 2023

OEM Quarterly Report Templates and Examples

Templates and illustrative examples of MicroStrategy's preferred quarterly report format for use by OEM partners to report the sales of their OEM solution

July 2015

OEM General Terms and Conditions

General terms and conditions governing MicroStrategy's OEM partner relationships

August 2018

Technology Partner Agreement

Agreement that sets forth the terms and conditions governing MicroStrategy’s technology partner relationships

April 2023

OEM Agreement

Agreement that sets forth the material business terms through which an authorized MicroStrategy OEM partner may develop, market and sell an OEM solution that embeds MicroStrategy products (signatures required)

July 2020

Microsoft Azure Marketplace Sales Order Template

Sales Order and general terms and conditions governing MicroStrategy’s Microsoft Azure Marketplace transactable listing.

April 2023

MATC General Terms and Conditions

General terms and conditions governing MicroStrategy’s Authorized Training Center program.

March 2020

Partner Code of Conduct

General terms and explanation of the business code of conduct between MicroStrategy and its partnerships

December 2020

Ordering Documents

Last Updated

End User License Agreement

We grant you a license and right to access and use the products listed above according to the terms of the Master Agreement.

August 2019

One-Time Sales Agent Agreement

One-Time Sales Agent Agreement and End User Agreement (terms and conditions only) for the one-time purchase of MicroStrategy software licenses related technical support and education by an authorized Sales Agent (Sales Agent may also earn a one-time fee by referring a prospective customer to MicroStrategy) (signatures required)

May 2016