우리는 귀사를 지원할 준비가 되어있습니다.
전문가 팀에서 곧 연락하여 요청하신 서비스에 연결해 드릴 것입니다.
다음 리소스를 확인하십시오:
Published: August 10, 2020 • 3389 Views
In this Age of Data there is a multitude of data sources. Genesys uses Microstrategy to bring it all together into a single platform and version of the truth to provide a full 360 view of the business to their customers. Valuable insights and ease of use has driven rapid user adoption - increasing the reach of analytics to many more users. By embedding Microstrategy in their Contact Center Solutions, Genesys is solving problems for their customers that no other company can.
Timestamps:
[00:00] - The Age of Data - bringing it all together into a World Class experience
[00:54] - Single Version of the truth in one platform - challenge solved
[01:24] - Providing a 360 degree view of the business
[01:38] - Easy to use, rapid increase in user adoption
[01:53] - Solving problems that no one else can