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Terms

This page contains several important documents including the MicroStrategy Software License and Services Agreement, MCE Service Guide, and Technical Support Policy. Each document is available in several languages to download.  To access prior versions of MicroStrategy documents, please visit the archive site.

Master Service Agreement

Chinese (traditional)

French

Japanese

English

Chinese (simplified)

German

Italian

Korean

Portuguese (Brazil)

Portuguese (Portugal)

Spanish

Service-Specific Addenda

English

Chinese (simplified)

Chinese (traditional)

French

German

Italian

Japanese

Korean

Portuguese (Brazil)

Portuguese (Portugal)

Spanish

Territory-Specific Addenda

English

Chinese (simplified)

Chinese (traditional)

French

German

Italian

Japanese

Korean

Portuguese (Brazil)

Portuguese (Portugal)

Spanish

MicroStrategy Cloud Service Guide

English

Japanese

MicroStrategy Cloud for Government (MCG) Service Guide

English

Technical Support Policy

English

Chinese (simplified)

French

German

Italian

Japanese

Korean

Polish

Portuguese (Portugal)

Spanish