Contracts Hub
Here you’ll find the standard terms and conditions for our product and service offerings, partner arrangements and event sponsorships, as well as other important commercial documents.
The effective date of each document is the “Last Updated” date associated with that document as set forth below. We reserve the right to change our standard contract terms and conditions and other documentation at any time in our sole discretion. Please check this site periodically to see the most current MicroStrategy documents. To access prior versions of MicroStrategy documents, please visit the archive site.
Ordering Documents
Last Updated
End User License Agreement
We grant you a license and right to access and use the products listed above according to the terms of the Master Agreement.
March 2024
One-Time Sales Agent Agreement
One-Time Sales Agent Agreement and End User Agreement (terms and conditions only) for the one-time purchase of MicroStrategy software licenses related technical support and education by an authorized Sales Agent (Sales Agent may also earn a one-time fee by referring a prospective customer to MicroStrategy) (signatures required)
May 2016
Master Partner and OEM Agreement Documents
Last Updated
Partner Enrollment Form
Form that sets forth the terms and conditions that govern an entity’s appointment as an authorized MicroStrategy partner (signatures required).
December 2023
AWS Marketplace Sales Order Template
Sales Order and general terms and conditions governing MicroStrategy’s AWS Marketplace transactable listing.
August 2023
Partner General Terms and Conditions
General terms and conditions governing MicroStrategy's partner relationships
July 2023
OEM Quarterly Report Templates and Examples
Templates and illustrative examples of MicroStrategy's preferred quarterly report format for use by OEM partners to report the sales of their OEM solution
July 2015
OEM General Terms and Conditions
General terms and conditions governing MicroStrategy's OEM partner relationships
August 2018
Technology Partner Agreement
Agreement that sets forth the terms and conditions governing MicroStrategy’s technology partner relationships
April 2023
OEM Agreement
Agreement that sets forth the material business terms through which an authorized MicroStrategy OEM partner may develop, market and sell an OEM solution that embeds MicroStrategy products (signatures required)
July 2020
Microsoft Azure Marketplace Sales Order Template
Sales Order and general terms and conditions governing MicroStrategy’s Microsoft Azure Marketplace transactable listing.
April 2023
MATC General Terms and Conditions
General terms and conditions governing MicroStrategy’s Authorized Training Center program.
March 2020
Partner Code of Conduct
General terms and explanation of the business code of conduct between MicroStrategy and its partnerships
December 2020
Contractor Agreements
Last Updated
Event Sponsorship Application
Application for the purchase of a sponsorship of MicroStrategy's World and Symposium events (signatures required)
November 2023
Event Sponsorship Terms and Conditions
General terms and conditions governing the sponsorship of MicroStrategy's World and Symposium events
November 2023
Contractor Terms and Conditions
General terms and conditions governing MicroStrategy's relationships with its subcontractors and independent contractors
August 2018
Contractor Work Order
Work order for services to be performed for a MicroStrategy customer on MicroStrategy's behalf by an authorized subcontractor or for services to be performed for MicroStrategy by an independent contractor (signatures required)
November 2016
Other Contract Documents
Last Updated
MicroStrategy AI Product Addendum
Supplemental terms and conditions governing the use of the MicroStrategy AI Product.
April 2024
MicroStrategy Mutual Non-Disclosure Agreement for Public Sector Opportunity
Mutual non-disclosure agreement governing the use and protection of confidential information related to a specific public sector opportunity with a named government entity (opportunity and agency names and signatures required).
November 2023
MicroStrategy Mutual Non-Disclosure Agreement
Mutual non-disclosure agreement governing the use and protection of confidential information (signatures required)
April 2023
Hosted Service Data Processing Addendum (EU/EEA/UK)
Data Processing Addendum containing terms and conditions relating to the processing of personal data and privacy for personal data that is uploaded or transferred to the MCE Service for customers based in the European Union, European Economic Area, Switzerland or the United Kingdom.
January 2023
Custom Visualization License Terms and Conditions
Terms and conditions governing the licensing of dashboards and visualizations submitted to us by our customers for inclusion in our dashboard and visualization galleries
October 2016
Software Clickwrap License Agreement
General terms and conditions governing use of MicroStrategy apps and evaluation of MicroStrategy software.
May 2023
Technical Support and Consulting Services Data Processing Addendum (EU/EEA/UK)
Data Processing Addendum containing terms and conditions relating to the processing of personal data and privacy for personal data in the context of the performance of Technical Support or Consulting Services for customers based in the European Union, European Economic Area, Switzerland or the United Kingdom.
January 2023
Reference Documents and Materials
Last Updated
MicroStrategy Cloud Environment (MCE) Service Guide
User documentation that describes the operation of MicroStrategy's software-as-a-service cloud offering.
March 2024
MicroStrategy World 2024 Terms and Conditions
Terms and conditions which govern registration for MicroStrategy World 2024
April 2024
Supplier Code of Conduct
February 2024
MicroStrategy Export Control Classification Numbers
A list of export control classification numbers (ECCNs) for MicroStrategy software products
January 2024
MicroStrategy Technical Support Policy and Procedure
Document that describes how MicroStrategy provides technical support to its customers
December 2023
MicroStrategy Cloud for Government Environment (MCG) Service Guide
User documentation that describes the operation of MicroStrategy's software-as-a-service cloud offering built for government agencies. This offering includes FedRAMP authorization, sponsored by the U.S. Department of Health and Human Services.
November 2022
UK Addendum to EU Standard Contractual Clauses
International Data Transfer Addendum to the EU Commission Standard Contractual Clauses for transfers of personal data from the United Kingdon to a third country or an international organization in reliance on Article 46 of the UK GDPR.
January 2023
Standard Contractual Clauses (EU/EEA) – Module 3
Module 3 (Processor to Processor) of the Standard Contractual Clauses approved in European Commission Decision (2021/914) of 4 June 2021 to which MicroStrategy adheres for personal data transfers outside of the European Union or European Economic Area.
January 2023