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Popular generative AI (GenAI) tools like ChatGPT have achieved tremendous adoption. Under the hood, these tools are trained to help computers infer, understand, and communicate information much like how the human brain gains, stores, applies, and shares knowledge.
GenAI tools are fueled by massive amounts of data that help them understand desired results and create incredible, intuitive content designed to fulfill a user’s prompted specifications. Since business intelligence (BI) has long been the analytics practice that helps organizations make sense of their data, significant advancements in GenAI will also prove powerfully disruptive to the BI space.
Breakthroughs in natural language technology, cloud computing, and data science make this all possible. But many people still want to know—how will the convergence of GenAI and BI impact their profession?
When BI is done best, it transforms an organization's ability to process and gain meaning from all sources of business information and fosters better decision-making.
To achieve impact, BI must be based on a sophisticated data fabric that weaves together raw data, data definitions, business logic, security privileges, and governance rules. This data model allows users to find, explore, and interact with trusted facts and insights about their business. Here are 3 examples of how GenAI can improve the current state of business.
With GenAI, BI solutions can explain the context behind a dashboard or its underlying data without it being pre-defined or hard-coded. Users can simply ask a question and get a precise answer and a contextual explanation through a seamless, chat-like experience.
Leading BI tools offer great flexibility in what users can build, usually only limited by the developer’s allotted time for the task. With GenAI, simple prompts can create sophisticated dashboards in seconds, leaving more time for enhancing analyses and user experiences.
BI has long empowered data scientists to conduct deep statistical analyses and visualize results, but it can be complicated and require IT. GenAI can make data and tool integrations more seamless, simply passing the correct information across underlying tools.
GenAI presents opportunities to enhance not just BI, but all aspects of how businesses operate. Process automation in IT, messaging creation for sales, and content generation for creative disciplines are just some of the many ways organizations are experimenting with GenAI today.
But, as with any emerging technology, GenAI still has drawbacks that are important to understand. GenAI is probabilistic, meaning each response is based on probability instead of certainty. The exact same questions can often yield different results, making users distrustful of the information at hand. The extensive model training process powering it can also be expensive and time-consuming—major drawbacks when you’re trying to impactfully implement organizational GenAI.
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The combined power of generative AI and a secure analytics foundation will revolutionize how businesses everywhere use and apply data.
BI today can deliver an array of interactive, intuitive user experiences. Analytics solutions that enable data storytelling with broad customization and easy embeddability are an excellent vehicle for enhancing how users access and interact with AI-powered insights.
Scalability, speed, and superior service are among the many reasons organizations opt to run BI and AI in the cloud. Since GenAI works best in the cloud, BI vendors who offer flexible deployment strategies with stringent security add great value in AI and analytics.
Strong BI practices are built by experts who understand how to establish a comprehensive data layer with robust user security, governance, and trust intact. When data analytics is done well, the same core principles help solve the most prevalent challenges in GenAI.
GenAI performs better and is more accurate when paired with BI. When built on the same trusted data model behind an organization's data analytics, GenAI delivers precise, secure, and governed real-time insights with conversational context—and standalone GenAI can’t.
The data fabric for most organizations weaves together a wide array of sources and types. For both GenAI and BI, users can answer business questions more easily when the tools they use to find insights connect seamlessly to and effectively process all business data.
Industry experts explore the details behind the latest in GenAI and its convergence with analytics and BI. Please enjoy these resources, compliments of MicroStrategy.