Published: September 04, 2020  •  440 Views

How to Send Mobile Device Logs to Support

This video shows how to generate mobile device logs which the MicroStrategy Mobile application is installed. We will walk you through to help you find the logs location on the device. You will also learn how to change their logging level, and how to send the mobile devide logs to the MicroStrategy Technical Support via email.

Related articles from the Community:

Experience the platform yourself!

Request a pilot and a member of our team will contact you to understand your business needs and demonstrate how MicroStrategy can help.

Mobile

5/5 videos | 17M 44S total runtime

02:54

How to Send Mobile Device Logs to Support

440 views  | September 04, 2020

05:09

How to Install and Configure Library Mobile

1681 views  | September 16, 2020

01:04

How to Install and Configure Hyper Mobile

284 views  | September 16, 2020