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Change PasswordSupport Expiration Schedule
Platform Release: Expected Expiration Dates
MicroStrategy highly recommends that customers upgrade to the latest Platform Release and corresponding update. This will ensure that customers are on the most reliable, secure, and highly performant release available.
Version |
Support status |
Original Release Date |
Expected Expiration Date |
|---|---|---|---|
| 2021x | Supported | December 18, 2020 | TBD |
| 2020x | Expired | December 12, 2019 | December 31, 2022 |
| 2019x | Expired | December 14, 2018 | December 31, 2021 |
| 10.4x | Expired | June 15, 2016 | December 31, 2020 |
| 9.4x | Expired | September 30, 2013 | June 30, 2019 |
Older Release Expiration Dates
Version |
Support Status |
Original Release Date |
Expiration Date |
|---|---|---|---|
| 11.0x* | Expired | September 25, 2018 | March 31, 2019 |
| 10.11x* | Expired | March 30, 2018 | September 30, 2019 |
| 10.10x* | Expired | December 5, 2017 | June 30, 2019 |
| 10.9x | Expired | September 27, 2017 | March 31, 2018 |
| 10.8x | Expired | June 29, 2017 | December 31, 2018 |
| 10.7x | Expired | March 23, 2017 | September 30, 2017 |
| 10.6x | Expired | December 16, 2016 | June 30, 2017 |
| 10.5x | Expired | September 14, 2016 | March 31, 2017 |
| 10.4x | Expired | June 15, 2016 | December 31, 2020 |
| 10.3x* | Expired | March 15, 2016 | March 31, 2019 |
| 10.2x | Expired | December 18, 2015 | December 31, 2018 |
| 10.1x | Expired | August 31, 2015 | August 31, 2018 |
| 10.0x | Expired | May 29, 2015 | May 31, 2018 |
| 9.5x* | Expired | January 22, 2015 | December 31, 2018 |
| 9.3x | Expired | September 13, 2012 | April 1, 2016 |
Release Types and Scheduling
MicroStrategy highly recommends that customers upgrade to the latest Platform Release (MicroStrategy 2021) and corresponding quarterly Updates. Platform Releases will go out to our entire customer base and will be supported for three years after release, with patches and a regular update cycle to address defects. Platform Release updates will occur every three months.
These quarterly update releases will cover:
- Server updates for server-side component improvements without metadata changes
- Client and tool updates that include improvements and new features with minimal server dependency
| Older Releases | Platform Releases | |
|---|---|---|
| Versions | 10.3, 10.4, 10.10, 10.11, 11.0, 2019, and 2020 |
2021 |
| On-Demand patches | No | Critical issues only |
| Quarterly updates | None | Critical improvements only |
| Your next upgrade | Upgrade to MicroStrategy 2021 |
Make sure that you are on the latest platform release (MicroStrategy 2021) |
Frequently Asked Questions
-
A Platform Release is built for broad customer adoption. We will make regular stability patches and quarterly updates to each Platform Release, and new features and functionality will be added to client and tools updates as MicroStrategy continues to innovate. MicroStrategy highly recommends that customers upgrade to the latest Platform Release and corresponding update because this will ensure that customers are on the most reliable, most secure, and highest performing release available.
-
For the past three years, feature releases were published every three months and supported for six months afterwards. However, to ensure that customers no longer need to follow a six-month release cycle for the latest features and updates, we are now including new features in Platform Release Updates instead of feature releases. New Client & Tools features with minimal server dependency are being introduced every quarter. Platform Release Updates are also introduced every three months, but they are supported for the same amount of time as the Platform Release, giving customers more flexibility with upgrades.
-
They are similar. The Platform Release Updates include server updates, which are similar to hotfixes, but new clients and tools are also made available in these quarterly releases.
-
Yes! For example, the MicroStrategy Workstation client from the MicroStrategy 2019 Update 1 is backwards compatible with MicroStrategy 2019 server components.
-
No, they are not. At a minimum, MicroStrategy clients and tools are expected to be on the same update as the MicroStrategy server-side components.
Migration Resources
All customers with current maintenance plans are eligible to upgrade to equivalent products in the latest version. These products are available for download to customers with valid MicroStrategy Support Site accounts.
Migration planning and implementation services are available through MicroStrategy Consulting and can be requested through your Account Manager. Customers looking to upgrade from a version that was released more than two years prior to the newest version should enlist MicroStrategy Consulting to help guide them through the process.
If you have specific technical questions about upgrading your project, please contact MicroStrategy Technical Support. You can also visit the MicroStrategy Community and join the conversation on updating your MicroStrategy software.