Support Expiration Schedule

Platform Release: Expected Expiration Dates

MicroStrategy highly recommends that customers upgrade to the latest Platform Release and corresponding update. This will ensure that customers are on the most reliable, secure, and highly performant release available.


Support status

Original Release Date

Expected Expiration Date

2021x Supported December 18, 2020 TBD
2020x Expired December 12, 2019 December 31, 2022
2019x Expired December 14, 2018 December 31, 2021
10.4x  Expired June 15, 2016 December 31, 2020
9.4x Expired September 30, 2013 June 30, 2019

Older Release Expiration Dates


Support Status

Original Release Date

Expiration Date

11.0x* Expired September 25, 2018 March 31, 2019
10.11x* Expired March 30, 2018 September 30, 2019
10.10x* Expired December 5, 2017 June 30, 2019
10.9x Expired September 27, 2017 March 31, 2018
10.8x Expired June 29, 2017 December 31, 2018
10.7x Expired March 23, 2017 September 30, 2017
10.6x Expired December 16, 2016 June 30, 2017
10.5x Expired September 14, 2016 March 31, 2017
10.4x Expired June 15, 2016 December 31, 2020
10.3x* Expired March 15, 2016 March 31, 2019
10.2x Expired December 18, 2015 December 31, 2018
10.1x Expired August 31, 2015 August 31, 2018
10.0x Expired May 29, 2015 May 31, 2018
9.5x* Expired January 22, 2015 December 31, 2018
9.3x Expired September 13, 2012 April 1, 2016

Release Types and Scheduling

MicroStrategy highly recommends that customers upgrade to the latest Platform Release (MicroStrategy 2021) and corresponding quarterly Updates. Platform Releases will go out to our entire customer base and will be supported for three years after release, with patches and a regular update cycle to address defects. Platform Release updates will occur every three months.

These quarterly update releases will cover:

  • Server updates for server-side component improvements without metadata changes
  • Client and tool updates that include improvements and new features with minimal server dependency
  Older Releases Platform Releases
Versions 10.3, 10.4, 10.10, 10.11, 11.0, 2019, and 2020
On-Demand patches No Critical issues only
Quarterly updates None Critical improvements only
Your next upgrade

Upgrade to MicroStrategy 2021

Make sure that you are on the latest platform release (MicroStrategy 2021)

Frequently Asked Questions

Migration Resources

All customers with current maintenance plans are eligible to upgrade to equivalent products in the latest version. These products are available for download to customers with valid MicroStrategy Support Site accounts.

Migration planning and implementation services are available through MicroStrategy Consulting and can be requested through your Account Manager. Customers looking to upgrade from a version that was released more than two years prior to the newest version should enlist MicroStrategy Consulting to help guide them through the process.

If you have specific technical questions about upgrading your project, please contact MicroStrategy Technical Support. You can also visit the MicroStrategy Community and join the conversation on updating your MicroStrategy software.