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Change PasswordSupport Expiration Schedule
Expected Expiration Dates
The on-prem MicroStrategy platform is updated on a quarterly release cycle. Unlike large annual releases, smaller quarterly releases are intended to reduce the disruption and complexity of keeping current with the latest release.
We strongly recommend that customers consistently upgrade to the latest release to take advantage of the latest features and essential security updates. However, we understand that some organizations have policies which limit the number of upgrade activities in their production environments. In consideration, each quarterly release will be supported for 24-months from its original release date.
The following table reflects the expiration dates for each version.
Version |
Support Status |
Original Release Date |
Expiration Date |
|---|---|---|---|
| 11.3.11 (2021 Update 11) | Supported | September 28, 2023 | September 30, 2025 |
| 11.3.10 (2021 Update 10) | Supported | June 2, 2023 | June 30, 2025 |
| 11.3.9 (2021 Update 9) | Supported | March 3, 2023 | March 31, 2025 |
| 11.3.8 (2021 Update 8) | Supported | December 9, 2022 | December 31, 2024 |
| 11.3.7 (2021 Update 7) | Supported | September 26, 2022 | September 30, 2024 |
| 11.3.6 (2021 Update 6) | Supported | June 29, 2022 | June 30, 2024 |
| 11.3.5 (2021 Update 5) | Supported | March 25, 2022 | March 31, 2024 |
| 11.3.4 (2021 Update 4) | Supported | December 7, 2021 | December 31, 2023 |
| 11.3.3 (2021 Update 3) | Expired | September 28, 2021 | September 29, 2023 |
| 11.3.2 (2021 Update 2) and below | Expired |
Support for MicroStrategy 2020 and its updates expired on December 31, 2022. Support for MicroStrategy 2019 and its updates expired on December 31, 2021.
Migration Resources
All customers with current maintenance plans are eligible to upgrade to equivalent products in the latest version. These products are available for download to customers with valid MicroStrategy Support Site accounts.
To leverage the latest, cutting-edge features MicroStrategy has to offer, such as MicroStrategy AI, MicroStrategy Cloud migration planning and implementation services are available through MicroStrategy Consulting and can be requested through your Account Manager. Have additional questions? Auto Expert, our always available chatbot with extensive knowledge about the MicroStrategy platform, places answers and best practices at your fingertips.