Optimizing your systems for world-class enterprise intelligence requires continuous evolution. That’s why we’ve reimagined your support plan benefits to include access to a suite of consulting engagements expertly crafted to help you get more from your technology investments using MicroStrategy. Each year, you can apply your support plan benefits to request our expert-led upgrade and advisory services at no additional cost.*
*Enterprise Support benefits are determined by MicroStrategy. Learn more about eligibility.
Excited about MicroStrategy 2020? Our experts are extensively trained in every release and leverage proprietary tools and techniques to seamlessly upgrade you to our latest release, so that you can take advantage of enhanced security and performance—and rapidly put new features and innovations to use.
Deliver dynamic, intuitive user experiences using the top features your platform has to offer. Seamlessly share insights that inspire one-click actions with HyperIntelligence, deliver mobile apps optimized for any device, ditch grid reports for Dossier®, and more.
Ready to use the platform to work smarter, not harder? Request advisories from a variety of specialty areas and get detailed best practices to improve user experience with better design, architect your semantic layer to deliver your single version of the truth at scale, and optimize your business and technical results.
Have licenses you aren’t using? Get our experts to design and build a pilot solution that helps you solve new business challenges with parts of the platform you haven’t fully leveraged.
A customer may request to receive Enterprise Support services benefits only if (i) the customer holds an active subscription to MicroStrategy Support at the time the request is made and ii) the customer paid required MicroStrategy Support fees during the last four quarters immediately preceding when the request is made as calculated on a rolling basis. Program eligibility and specific benefits are determined by several factors, including but not limited to the amount of Technical Support services fees paid by the customer in the last four quarters prior to the year in which the customer’s eligibility is effective.
Please contact your MicroStrategy account team to understand which Enterprise Support benefits you may be eligible to receive and to request delivery of applicable services. Engagements delivered through the Enterprise Support program are subject to resource availability. MicroStrategy maintains the right to adjust customer eligibility requirements for available benefits at its sole discretion.