A technology partner that can keep up with the speed of your business.

Browse product topics or contact support directly. Keep your applications running smoothly and minimize risk by upgrading to industry‑leading support.

Call Support Directly

US general support inquiries:
Phone: 703-848-8700
Email: support@microstrategy.com

Worldwide contacts directory

Administration

02:53

How to Create License Audit Report

Share:

1388 views · September 02, 2020

05:01

Administration Monitors in Developer

Share:

801 views · September 02, 2020

06:57

Preventing your Web Admin Page from Showing Up in Google Res...

Share:

678 views · September 04, 2020

01:35

URL Scanner: How to Download and Use

Share:

1014 views · September 15, 2020

01:47

How to Create a User with Basic Privileges

Share:

799 views · September 15, 2020

02:04

Administration Monitors in Workstation

Share:

468 views · September 15, 2020

Cloud

03:32

Configuration of Azure with MCP

Share:

571 views · September 04, 2020

05:43

Configuration of AWS with MCP

Share:

528 views · September 04, 2020

05:49

Creating an Environment on MCP

Share:

599 views · September 04, 2020

07:19

Cloud Console Features and Walk-through

Share:

This video shows the features we have for our MCP and MCE customers to administrator the environments

353 views · September 04, 2020

07:02

How to use MSTR BAK tool with MCP/MCE

Share:

This video walks users through the process of installing and running the mstrbak tool and how to use it

800 views · September 16, 2020

Connectors and Data Access

01:20

How to Configure the Onedrive Connector

Share:

Use MicroStrategy OneDrive connector to import data from supported files in Microsoft OneDrive and OneDrive for Business accounts directly into the MicroStrategy platform.

877 views · September 04, 2020

03:31

How to Configure Google Big Query

Share:

This video shows how to connect to Google BigQuery from Web via DSN-less connection and generate refresh token that will authorize your connection to Google BigQuery.

806 views · September 04, 2020

03:49

How to Configure Snowflake

Share:

This demo will guide you through creating a Data Source Name, and a database connection to a Snowflake Database in both Developer and Web.

650 views · September 15, 2020

04:12

How to Configure Oracle

Share:

This demo will guide you through creating a Data Source Name, and a database connection to an Oracle Database in both Developer and Web.

573 views · September 04, 2020

04:19

How to Configure SQL Server

Share:

This demo will guide you through creating a Data Source Name, and a database connection to a Microsoft SQL Server Database in both Developer and Web.

2005 views · September 04, 2020

Diagnostics

08:13

How to Enable Core Files in Windows (Regedit)

Share:

383 views · September 04, 2020

00:48

How to Enable Logs in Windows/Linux

Share:

342 views · September 04, 2020

03:09

How to Enable Common Web Diagnostic Traces

Share:

239 views · September 04, 2020

03:14

How to use a test ASP and HTML page to troubleshoot connecti...

Share:

This video shows how to use a test ASP and HTML page to troubleshoot connectivity to MicroStrategy Web running on IIS

448 views · September 16, 2020

Dossiers

01:13

Creating a Free Form Canvas

Share:

This tutorial steps through how to switch to Free-form Layout within a Dossier.  It also highlights a few capabilities the Free-form Layout will allow the Dossier deisgner to do.

1074 views · September 04, 2020

04:15

How to Create a Derived Attribute or Metric

Share:

This tutorial shows how to create derived attributes and metrics in a dossier.

6109 views · September 04, 2020

01:10

How to Add a Dossier to Your Library

Share:

This video shows you how to add a MicroStrategy dossier to your MicroStrategy Library by using both the Add to Library and Share options.

1010 views · September 04, 2020

02:26

Creating a 'Compound Grid'

Share:

2566 views · September 04, 2020

02:40

How to Share a Dossier

Share:

1122 views · September 04, 2020

02:01

How to Share a Filter

Share:

601 views · September 15, 2020

00:57

How to Certify a Dossier

Share:

This video shows how to certify a dossier in MicroStrategy.

515 views · September 15, 2020

HyperIntelligence

01:55

How to Deploy Hyper Office in Outlook

Share:

512 views · September 16, 2020

01:02

How to Deploy the Hyper Office Chrome Extension

Share:

277 views · September 16, 2020

03:04

How to Create and Certify Hyper Card

Share:

696 views · September 04, 2020

00:59

How to Whitelist URLs for the New Export Engine

Share:

609 views · September 04, 2020

01:24

How do Hyper Cards work

Share:

This video describes how Hyper works on a website and how information is ready at a single click.

855 views · September 16, 2020

Installation and Upgrade

02:41

Downloading and Checking for Latest Release and Patch Instal...

Share:

This video shows how and where to check the latest MicroStrategy release. It also demonstrates what the Patch Installer is and how to download it.

738 views · September 15, 2020

01:34

Running the Patch Installer

Share:

351 views · September 16, 2020

03:10

Upgrading Your Metadata

Share:

488 views · September 16, 2020

01:12

Best Practices for Upgrading with DataEngine

Share:

317 views · September 16, 2020

02:05

Upgrade testing with Integrity Manager

Share:

571 views · September 16, 2020

Mobile

03:58

How to Create a Mobile Configuration URL iOS

Share:

661 views · September 04, 2020

04:50

How to Create a Mobile Configuration URL for Android

Share:

1336 views · September 04, 2020

05:09

How to Install and Configure Library Mobile

Share:

1089 views · September 16, 2020

01:04

How to Install and Configure Hyper Mobile

Share:

221 views · September 16, 2020

02:54

How to Send Mobile Device Logs to Support

Share:

322 views · September 04, 2020

SDK

04:03

How to Use the REST API in Library

Share:

2048 views · September 16, 2020

02:50

How to Download Mobile SDK

Share:

376 views · September 16, 2020

04:23

Embedded API Hello World

Share:

674 views · September 16, 2020

03:15

REST API Fundamentals

Share:

1029 views · September 16, 2020

04:19

Starting up MSTRIO

Share:

1321 views · September 04, 2020

Setup and Configuration

03:31

Configuring Google Big Query

Share:

334 views · September 16, 2020

03:35

Configuring Seamless Login between MicroStrategy Web and Lib...

Share:

1703 views · September 16, 2020

04:58

Updating Your License Key and Activating Your Installation

Share:

12436 views · September 04, 2020

03:55

How to Enable Windows Authentication in Web

Share:

1743 views · September 16, 2020

Web

01:44

How to Set a Default Landing Page for Web

Share:

968 views · September 04, 2020

02:06

How to Increase the Heap Size in IIS

Share:

920 views · September 04, 2020

02:05

How to Increase the Heap Size in Tomcat

Share:

2719 views · September 04, 2020

02:17

How to Clear the Various Web Caches in IIS

Share:

7146 views · September 04, 2020

01:23

How to Clear the Various Web Caches in Tomcat

Share:

2017 views · September 04, 2020

02:13

How to Clear the Various Web Caches in Admin Page

Share:

372 views · September 04, 2020

01:47

How to Enable Web Stats

Share:

269 views · September 04, 2020

07:49

What are the Different Timeouts in Web

Share:

1176 views · September 16, 2020

07:23

How to encrypt Tomcat-users.xml

Share:

442 views · December 09, 2020

03:49

How to request an ESRI License key

Share:

714 views · January 13, 2021