A technology partner that can keep up with the speed of your business.

Browse product topics or contact support directly. Keep your applications running smoothly and minimize risk by upgrading to industry‑leading support.

Call Support Directly

US general support inquiries:
Phone: 703-848-8700
Email: support@microstrategy.com

Worldwide contacts directory

Administration

02:53

How to Create License Audit Report

Share:

987 views · September 02, 2020

05:01

Administration Monitors in Developer

Share:

542 views · September 02, 2020

06:57

Preventing your Web Admin Page from Showing Up in Google Res...

Share:

505 views · September 04, 2020

01:35

URL Scanner: How to Download and Use

Share:

687 views · September 15, 2020

01:47

How to Create a User with Basic Privileges

Share:

467 views · September 15, 2020

02:04

Administration Monitors in Workstation

Share:

320 views · September 15, 2020

Cloud

03:32

Configuration of Azure with MCP

Share:

466 views · September 04, 2020

05:43

Configuration of AWS with MCP

Share:

419 views · September 04, 2020

05:49

Creating an Environment on MCP

Share:

425 views · September 04, 2020

07:19

Cloud Console Features and Walk-through

Share:

259 views · September 04, 2020

07:02

How to use MSTR BAK tool with MCP/MCE

Share:

593 views · September 16, 2020

Connectors and Data Access

01:20

How to Configure the Onedrive Connector

Share:

582 views · September 04, 2020

03:31

How to Configure Google Big Query

Share:

477 views · September 04, 2020

03:49

How to Configure Snowflake

Share:

398 views · September 15, 2020

04:12

How to Configure Oracle

Share:

364 views · September 04, 2020

04:19

How to Configure SQL Server

Share:

1147 views · September 04, 2020

Diagnostics

08:13

How to Enable Core Files in Windows (Regedit)

Share:

275 views · September 04, 2020

00:48

How to Enable Logs in Windows/Linux

Share:

217 views · September 04, 2020

03:09

How to Enable Common Web Diagnostic Traces

Share:

173 views · September 04, 2020

03:14

How to use a test ASP and HTML page to troubleshoot connecti...

Share:

271 views · September 16, 2020

Dossiers

01:13

Creating a Free Form Canvas

Share:

717 views · September 04, 2020

04:15

How to Create a Derived Attribute or Metric

Share:

3283 views · September 04, 2020

01:10

How to Add a Dossier to Your Library

Share:

603 views · September 04, 2020

02:26

Creating a 'Compound Grid'

Share:

1572 views · September 04, 2020

02:40

How to Share a Dossier

Share:

657 views · September 04, 2020

02:01

How to Share a Filter

Share:

413 views · September 15, 2020

00:57

How to Certify a Dossier

Share:

346 views · September 15, 2020

HyperIntelligence

01:55

How to Deploy Hyper Office in Outlook

Share:

382 views · September 16, 2020

01:02

How to Deploy the Hyper Office Chrome Extension

Share:

210 views · September 16, 2020

03:04

How to Create and Certify Hyper Card

Share:

478 views · September 04, 2020

00:59

How to Whitelist URLs for the New Export Engine

Share:

330 views · September 04, 2020

01:24

How do Hyper Cards work

Share:

564 views · September 16, 2020

Installation and Upgrade

02:41

Downloading and Checking for Latest Release and Patch Instal...

Share:

439 views · September 15, 2020

01:34

Running the Patch Installer

Share:

213 views · September 16, 2020

03:10

Upgrading Your Metadata

Share:

264 views · September 16, 2020

01:12

Best Practices for Upgrading with DataEngine

Share:

223 views · September 16, 2020

02:05

Upgrade testing with Integrity Manager

Share:

397 views · September 16, 2020

Mobile

03:58

How to Create a Mobile Configuration URL iOS

Share:

459 views · September 04, 2020

04:50

How to Create a Mobile Configuration URL for Android

Share:

734 views · September 04, 2020

05:09

How to Install and Configure Library Mobile

Share:

729 views · September 16, 2020

01:04

How to Install and Configure Hyper Mobile

Share:

170 views · September 16, 2020

02:54

How to Send Mobile Device Logs to Support

Share:

183 views · September 04, 2020

SDK

04:03

How to Use the REST API in Library

Share:

1345 views · September 16, 2020

02:50

How to Download Mobile SDK

Share:

274 views · September 16, 2020

04:23

Embedded API Hello World

Share:

466 views · September 16, 2020

03:15

REST API Fundamentals

Share:

694 views · September 16, 2020

04:19

Starting up MSTRIO

Share:

826 views · September 04, 2020

Setup and Configuration

03:31

Configuring Google Big Query

Share:

227 views · September 16, 2020

03:35

Configuring Seamless Login between MicroStrategy Web and Lib...

Share:

1039 views · September 16, 2020

04:58

Updating Your License Key and Activating Your Installation

Share:

8022 views · September 04, 2020

03:55

How to Enable Windows Authentication in Web

Share:

1086 views · September 16, 2020

Web

01:44

How to Set a Default Landing Page for Web

Share:

585 views · September 04, 2020

02:06

How to Increase the Heap Size in IIS

Share:

625 views · September 04, 2020

02:05

How to Increase the Heap Size in Tomcat

Share:

1434 views · September 04, 2020

02:17

How to Clear the Various Web Caches in IIS

Share:

3642 views · September 04, 2020

01:23

How to Clear the Various Web Caches in Tomcat

Share:

1004 views · September 04, 2020

02:13

How to Clear the Various Web Caches in Admin Page

Share:

206 views · September 04, 2020

01:47

How to Enable Web Stats

Share:

168 views · September 04, 2020

07:49

What are the Different Timeouts in Web

Share:

796 views · September 16, 2020

07:23

How to encrypt Tomcat-users.xml

Share:

260 views · December 09, 2020

03:49

How to request an ESRI License key

Share:

381 views · January 13, 2021