| Document |
Date retired |
Link |
|---|
| Technical Support and Consulting Services Data Processing Addendum (EU/EEA) |
January 2023 |
Download |
| Hosted Service Data Processing Addendum (EU/EEA) |
January 2023 |
Download |
| Technical Support and Consulting Services Data Processing Addendum (UK) |
January 2023 |
Download |
| Hosted Service Data Processing Addendum (UK) |
January 2023 |
Download |
| Partner General Terms and Conditions |
November 2022 |
Download |
| Partner Agreement (EU/EEA) |
November 2022 |
Download |
| Partner General Terms and Conditions (EU/EEA) |
November 2022 |
Download |
| Partner Agreement |
November 2022 |
Download |
| MicroStrategy Software License and Services Agreement |
|
|
|---|
- Software License and Services Agreement - English
|
July 2022 |
Download |
- Software License and Services Agreement - German
|
July 2022 |
Download |
- Software License and Services Agreement - French
|
July 2022 |
Download |
- Software License and Services Agreement - Spanish
|
July 2022 |
Download |
- Software License and Services Agreement - Italian
|
July 2022 |
Download |
- Software License and Services Agreement - Portuguese (Brazil)
|
July 2022 |
Download |
- Software License and Services Agreement - Portuguese (Portugal)
|
July 2022 |
Download |
- Software License and Services Agreement - Chinese (Simplified)
|
July 2022 |
Download |
- Software License and Services Agreement - Chinese (Traditional)
|
July 2022 |
Download |
- Software License and Services Agreement - Japanese
|
July 2022 |
Download |
- Software License and Services Agreement - Korean
|
July 2022 |
Download |
- Software License and Services Agreement - English
|
September 2021 |
Download |
|---|
- Software License and Services Agreement - German
|
September 2021 |
Download |
|---|
- Software License and Services Agreement - French
|
September 2021 |
Download |
|---|
- Software License and Services Agreement - Spanish
|
September 2021 |
Download |
|---|
- Software License and Services Agreement - Italian
|
September 2021 |
Download |
|---|
- Software License and Services Agreement - Portuguese (Brazil)
|
September 2021 |
Download |
|---|
- Software License and Services Agreement - Portuguese (Portugal)
|
September 2021 |
Download |
|---|
- Software License and Services Agreement - Chinese (Simplified)
|
September 2021 |
Download |
|---|
- Software License and Services Agreement - Chinese (Traditional)
|
September 2021 |
Download |
|---|
- Software License and Services Agreement - Japanese
|
September 2021 |
Download |
|---|
- Software License and Services Agreement - Korean
|
September 2021 |
Download |
|---|
- Software License and Services Agreement - English
|
April 2021 |
Download |
|---|
- Software License and Services Agreement - Chinese (Simplified)
|
April 2021 |
Download |
|---|
- Software License and Services Agreement - Chinese (Traditional)
|
April 2021 |
Download |
|---|
- Software License and Services Agreement - French
|
April 2021 |
Download |
|---|
- Software License and Services Agreement - German
|
April 2021 |
Download |
|---|
- Software License and Services Agreement - Italian
|
April 2021 |
Download |
|---|
- Software License and Services Agreement - Japanese
|
April 2021 |
Download |
|---|
- Software License and Services Agreement - Korean
|
April 2021 |
Download |
|---|
- Software License and Services Agreement - Portuguese (Brazil)
|
April 2021 |
Download |
|---|
- Software License and Services Agreement - Portuguese (Portugal)
|
April 2021 |
Download |
|---|
- Software License and Services Agreement - Spanish
|
April 2021 |
Download |
|---|
| Technical Support Policies and Procedures |
December 2020 |
Download |
| MicroStrategy Cloud Environment (MCE) Service Guide |
|
|
- MicroStrategy Cloud Environment (MCE) Service Guide
|
July 2021 |
Download |
- MicroStrategy Cloud Environment (MCE) Service Guide
|
April 2021 |
Download |
- MicroStrategy Cloud Environment (MCE) Service Guide
|
November 2020 |
Download |
- MicroStrategy Cloud Environment (MCE) Service Guide
|
December 2020 |
Download |
| Standard Contractual Clauses |
|
|
- Standard Contractual Clauses (EU/EEA)
|
January 2023 |
Download |
- Standard Contractual Clauses (UK)
|
January 2023 |
Download |
- Standard Contractual Clauses
|
October 2021 |
Download |
| Hosted Service Data Processing Addendum |
|
|
- Hosted Service Data Processing Addendum (EU/EEA)
|
January 2022 |
Download |
- Hosted Service Data Processing Addendum (UK)
|
January 2022 |
Download |
- Hosted Service Data Processing Addendum
|
October 2021 |
Download |
- Hosted Service Data Processing Addendum
|
October 2020 |
Download |
| Technical Support and Consulting Services Data Processing Addendum |
|
|
- Technical Support and Consulting Services Data Processing Addendum (EU/EEA)
|
January 2022 |
Download |
- Technical Support and Consulting Services Data Processing Addendum (UK)
|
January 2022 |
Download |
- Technical Support and Consulting Services Data Processing Addendum
|
October 2020 |
Download |
- Technical Support and Consulting Services Data Processing Addendum
|
October 2021 |
Download |
| Definitions for MicroStrategy Agreements |
|
|
- Definitions for MicroStrategy Agreements (MultiLingual)
|
May 2015 |
Download |
- Definitions for MicroStrategy Agreements
|
July 2014 |
Download |
- Bundle Definitions for MicroStrategy Agreements
|
July 2014 |
Download |
- Definitions for MicroStrategy Agreements
|
July 2013 |
Download |
- Definitions for MicroStrategy Agreements
|
September 2012 |
Download |
- Definitions for MicroStrategy Agreements
|
May 2011 |
Download |
- Definitions for MicroStrategy Agreements
|
January 2011 |
Download |
| Software License Terms and Conditions |
|
|
- Software License Terms and Conditions – United States and Canada
|
August 2018 |
Download |
- Software License Terms and Conditions – United States and Canada
|
December 2015 |
Download |
- Software License Terms and Conditions – Argentina
|
March 2016 |
Download |
- Software License Terms and Conditions – Australia
|
March 2016 |
Download |
- Software License Terms and Conditions – Benelux
|
March 2016
|
Download
|
- Software License Terms and Conditions – Brazil
|
March 2016
|
Download
|
- Software License Terms and Conditions – China
|
March 2016
|
Download
|
- Software License Terms and Conditions – France
|
March 2016
|
Download
|
- Software License Terms and Conditions – Germany, Austria, Switzerland
|
March 2016
|
Download
|
- Software License Terms and Conditions – Italy
|
March 2016
|
Download
|
- Software License Terms and Conditions – Japan
|
March 2016
|
Download
|
- Software License Terms and Conditions – Korea
|
March 2016
|
Download
|
- Software License Terms and Conditions – Mexico
|
March 2016 |
Download |
- Software License Terms and Conditions – Middle East
|
March 2016 |
Download |
- Software License Terms and Conditions – Poland
|
March 2016 |
Download |
- Software License Terms and Conditions – Portugal
|
March 2016 |
Download |
- Software License Terms and Conditions – Singapore
|
March 2016 |
Download |
- Software License Terms and Conditions – South Africa
|
March 2016 |
Download |
- Software License Terms and Conditions – Spain
|
March 2016 |
Download |
- Software License Terms and Conditions – Sweden, Denmark
|
March 2016 |
Download |
- Software License Terms and Conditions – Taiwan
|
March 2016 |
Download |
- Software License Terms and Conditions – United Kingdom
|
March 2016 |
Download |
| Software License Agreement |
|
|
- Software License Agreement (SLA)
|
May 2015 |
Download |
- Software License Agreement (SLA)
|
November 2020 |
Download |
- Software License Agreement (SLA)
|
January 2015 |
Download |
- Software License Agreement (SLA)
|
January 2014 |
Download |
- Software License Agreement (SLA)
|
November 2011 |
Download |
- Software License Agreement (SLA)
|
August 2011 |
Download |
- Software License Agreement (SLA)
|
May 2011 |
Download |
- Software License Agreement (SLA)
|
April 2011 |
Download |
| Software Clickwrap License Agreement |
|
|
- Software Clickwrap License Agreement
|
January 2020 |
Download |
- Software Clickwrap License Agreement 9.5
|
March 2015 |
Download |
- Software Clickwrap License Agreement 9.4.1
|
October 2015 |
Download |
- Software Clickwrap License Agreement 9.3.1
|
December 2013 |
Download |
- Software Clickwrap License Agreement 9.3
|
April 2013 |
Download |
- Software Clickwrap License Agreement 9.2.1
|
December 2012 |
Download |
- Software Clickwrap License Agreement 9.2
|
July 2011 |
Download |
| MicroStrategy Analytics Desktop Clickwrap Software License Agreement |
|
|
- MicroStrategy Analytics Desktop Clickwrap Software License Agreement
|
March 2015 |
Download |
- MicroStrategy Analytics Desktop Clickwrap Software License Agreement
|
March 2014 |
Download |
| MicroStrategy Education Terms of Use |
|
|
- MicroStrategy Education Terms of Use
|
July 2017 |
Download |
- MicroStrategy Education Terms of Use
|
June 2015 |
Download |
- MicroStrategy Education Terms of Use
|
April 2015 |
Download |
- MicroStrategy Education Terms of Use
|
December 2014 |
Download |
- MicroStrategy Education Terms of Use
|
November 2014 |
Download |
| Learning Unit Redemption Policy |
|
|
- North America Learning Unit Redemption Policy
|
May 2011 |
Download |
- International Learning Unit Redemption Policy
|
May 2011 |
Download |
- Learning Unit Redemption Policy - Italian
|
May 2011 |
Download |
- Learning Unit Redemption Policy - French
|
May 2011 |
Download |
- Learning Unit Redemption Policy - Spanish
|
May 2011 |
Download |
- Learning Unit Redemption Policy - German
|
May 2011 |
Download |
- Learning Unit Redemption Policy - Portuguese
|
May 2011 |
Download |
- Learning Unit Redemption Policy - Portuguese (Brazil)
|
May 2011 |
Download |
- Learning Unit Redemption Policy - Japanese
|
May 2011 |
Download |
| PEP Program Description |
|
|
|
|
May 2014 |
Download |
|
|
May 2012 |
Download |
|
|
February 2012 |
Download |
Training Support Program Description
|
|
|
- Training Support Program Description
|
May 2014 |
Download |
- Training Support Program Description
|
February 2014 |
Download |
| MicroStrategy Secure Cloud Master Subscription Agreement |
|
|
- MicroStrategy Secure Cloud Master Subscription Agreement
|
October 2015 |
Download |
- MicroStrategy Secure Cloud Master Subscription Agreement
|
June 2015 |
Download |
| MicroStrategy Cloud Master Subscription Agreement |
|
|
- MicroStrategy Cloud Master Subscription Agreement
|
June 2014 |
Download |
- MicroStrategy Cloud Master Subscription Agreement
|
April 2014 |
Download |
| MicroStrategy Analytics Express Master Subscription Agreement |
February 2014 |
Download |
| MicroStrategy Express Master Subscription Agreement |
December 14, 2012 |
Download |
| MicroStrategy Cloud Express Terms of Use |
April 2012 |
Download |
| MicroStrategy Cloud Intelligence Master Subscription Agreement |
April 2012 |
Download |
| MicroStrategy Cloud Intelligence Master Subscription Agreement (Direct Version) |
|
|
- MicroStrategy Cloud Intelligence Master Subscription Agreement (Direct Version)
|
November 2012 |
Download |
- MicroStrategy Cloud Intelligence Master Subscription Agreement (Direct Version)
|
October 31, 2012 |
Download |
| MicroStrategy Cloud Intelligence Master Subscription Agreement (Distribution Version) |
|
|
- MicroStrategy Cloud Intelligence Master Subscription Agreement (Distribution Version)
|
November 2012 |
Download |
- MicroStrategy Cloud Intelligence Master Subscription Agreement (Distribution Version)
|
October 31, 2012 |
Download |
| Cloud Enterprise User Guide |
|
|
- Cloud Enterprise User Guide
|
June 2014 |
Download |
- Cloud Enterprise User Guide
|
March 2014 |
Download |
- Cloud Enterprise User Guide
|
February 2013 |
Download |
| Mutual Non-Disclosure Agreement (NDA) |
|
|
- Mutual Non-Disclosure Agreement (NDA)
|
October 2012 |
Download |
- Mutual Non-Disclosure Agreement (NDA)
|
October 2021 |
Download |
- Mutual Non-Disclosure Agreement (NDA)
|
January 2011 |
Download |
| Health Center Data Collection Program |
|
|
- Health Center Data Collection Program
|
October 2013 |
Download |
- Health Center Data Collection Program
|
September 2012 |
Download |
- Health Center Data Collection Program
|
June 2013 |
Download |
| Telesales PEP Agreement |
June 17, 2009 |
Download |
| Telesales Online PEP Agreement |
June 17, 2009 |
Download |
| Telesales Learning Unit Agreement |
June 17, 2009 |
Download |
| Contractor Terms and Conditions |
July 2016 |
Download |
Change Password