Contracts Hub

Contracting documents and licensing agreements.

Current Documents

Here you’ll find the standard terms and conditions for our product and service offerings, partner arrangements and event sponsorships, as well as other important commercial documents.

The effective date of each document is the “Last Updated” date associated with that document as set forth below. We reserve the right to change our standard contract terms and conditions and other documentation at any time in our sole discretion. Please check this site periodically to see the most current MicroStrategy documents. To access prior versions of MicroStrategy documents, please visit the archive site.

Ordering Documents
One-Time Sales Agent Agreement
One-Time Sales Agent Agreement and End User Agreement (terms and conditions only) for the one-time purchase of MicroStrategy software licenses related technical support and education by an authorized Sales Agent (Sales Agent may also earn a one-time fee by referring a prospective customer to MicroStrategy) (signatures required)		 Last Updated:
May 2016		 Download
End User License Agreement
We grant you a license and right to access and use the products listed above according to the terms of the Master Agreement.		 Last Updated:
August 2019		 Download

 

Master Partner and OEM Agreement Documents
Partner Agreement
Agreement that sets forth the material business terms through which an authorized MicroStrategy partner may earn fees by referring prospective customers to MicroStrategy or reselling or distributing MicroStrategy products and services (signatures required)		 Last Updated:
November 2022		 Download
Partner General Terms and Conditions
General terms and conditions governing MicroStrategy's partner relationships		 Last Updated:
November 2022		 Download
Partner Agreement (EU/EEA)
Agreement that sets forth the material business terms through which an authorized MicroStrategy partner may earn fees by referring prospective customers to MicroStrategy or reselling or distributing MicroStrategy products and services in the EEA (signatures required).		 Last Updated:
November 2022		 Download
Partner General Terms and Conditions (EU/EEA)
General terms and conditions governing MicroStrategy’s partner relationships in the EEA.		 Last Updated:
November 2022		 Download
Partner Code of Conduct
General terms and explanation of the business code of conduct between MicroStrategy and its partnerships		 Last Updated:
December 2020		 Download
OEM Agreement
Agreement that sets forth the material business terms through which an authorized MicroStrategy OEM partner may develop, market and sell an OEM solution that embeds MicroStrategy products (signatures required)		 Last Updated:
July 2020		 Download
OEM General Terms and Conditions
General terms and conditions governing MicroStrategy's OEM partner relationships		 Last Updated:
August 2018		 Download
OEM Quarterly Report Templates and Examples
Templates and illustrative examples of MicroStrategy's preferred quarterly report format for use by OEM partners to report the sales of their OEM solution		 Last Updated:
July 2015		 Download
MATC General Terms and Conditions
General terms and conditions governing MicroStrategy’s Authorized Training Center program.		 Last Updated:
March 2020		 Download

 

Contractor Agreements
Contractor Terms and Conditions
General terms and conditions governing MicroStrategy's relationships with its subcontractors and independent contractors		 Last Updated:
August 2018		 Download
Contractor Work Order
Work order for services to be performed for a MicroStrategy customer on MicroStrategy's behalf by an authorized subcontractor or for services to be performed for MicroStrategy by an independent contractor (signatures required)		 Last Updated:
November 2016		 Download
Event Sponsorship Terms and Conditions
General terms and conditions governing the sponsorship of MicroStrategy's World and Symposium events		 Last Updated:
July 2016		 Download
Event Sponsorship Application
Application for the purchase of a sponsorship of MicroStrategy's World and Symposium events (signatures required)		 Last Updated:
August 2016		 Download

 

Other Contract Documents
MicroStrategy Mutual Non-Disclosure Agreement
Mutual non-disclosure agreement governing the use and protection of confidential information (signatures required)		 Last Updated:
October 2021		 Download
Custom Visualization License Terms and Conditions
Terms and conditions governing the licensing of dashboards and visualizations submitted to us by our customers for inclusion in our dashboard and visualization galleries		 Last Updated:
October 2016		 Download

Hosted Service Data Processing Addendum (UK)
Data Processing Addendum containing terms and conditions relating to the processing of personal data and privacy for personal data that is uploaded or transferred to the MCE Service for customers based in the United Kingdom.

 Last Updated:
January 2022		 Download

Hosted Service Data Processing Addendum (EU/EEA)
Data Processing Addendum containing terms and conditions relating to the processing of personal data and privacy for personal data that is uploaded or transferred to the MCE Service for customers based in the European Union or European Economic Area.

 Last Updated:
January 2022		 Download

Technical Support and Consulting Services Data Processing Addendum (UK)
Data Processing Addendum containing terms and conditions relating to the processing of personal data and privacy for personal data in the context of the performance of Technical Support or Consulting Services for customers based in the United Kingdom.

 Last Updated:
January 2022		 Download

Technical Support and Consulting Services Data Processing Addendum (EU/EEA)
Data Processing Addendum containing terms and conditions relating to the processing of personal data and privacy for personal data in the context of the performance of Technical Support or Consulting Services for customers based in the European Union or European Economic Area.

 Last Updated:
January 2022		 Download
Software Clickwrap License Agreement
General terms and conditions governing use of MicroStrategy apps and evaluation of MicroStrategy software.		 Last Updated:
June 2022		 Download

 

Reference Documents and Materials
MicroStrategy Technical Support Policy and Procedure
Document that describes how MicroStrategy provides technical support to its customers		 Last Updated:
December 2020		 Download
MicroStrategy Cloud Environment (MCE) Service Guide
User documentation that describes the operation of MicroStrategy's software-as-a-service cloud offering.		 Last Updated:
July 2021		 Download
MicroStrategy Cloud for Government Environment (MCG) Service Guide
User documentation that describes the operation of MicroStrategy's software-as-a-service cloud offering built for government agencies. This offering includes FedRAMP authorization, sponsored by the U.S. Department of Health and Human Services.		 Last Updated:
November 2022		 Download

Standard Contractual Clauses (UK)
European Commission approved Standard Contractual Clauses to which MicroStrategy adheres for personal data transfers outside of the United Kingdom.

 Last Updated:
October 2021		 Download

Standard Contractual Clauses (EU/EEA)
European Commission approved Standard Contractual Clauses to which MicroStrategy adheres for personal data transfers outside of the European Union or European Economic Area.

 Last Updated:
October 2021		 Download
MicroStrategy Travel and Expense Policy
MicroStrategy's policy covering travel and business-related expenses incurred by a MicroStrategy employee conducting official company business		 Last Updated:
July 2017		 Download
MicroStrategy Export Control Classification Numbers
A list of export control classification numbers (ECCNs) for MicroStrategy software products		 Last Updated:
July 2019		 Download
MicroStrategy World 2021 Terms and Conditions
Terms and conditions which govern registration for MicroStrategy World 2021		 Last Updated:
December 2020		 Download