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Contracts Hub

Contracting documents and licensing agreements.

Current Documents

Here you’ll find the standard terms and conditions for our product and service offerings, partner arrangements and event sponsorships, as well as other important commercial documents.

The effective date of each document is the “Last Updated” date associated with that document as set forth below. We reserve the right to change our standard contract terms and conditions and other documentation at any time in our sole discretion. Please check this site periodically to see the most current MicroStrategy documents. To access prior versions of MicroStrategy documents, please visit the archive site.

Ordering Documents
One-Time Sales Agent Agreement
One-Time Sales Agent Agreement and End User Agreement (terms and conditions only) for the one-time purchase of MicroStrategy software licenses related technical support and education by an authorized Sales Agent (Sales Agent may also earn a one-time fee by referring a prospective customer to MicroStrategy) (signatures required)
Last Updated:
May 2016
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End User License Agreement
We grant you a license and right to access and use the products listed above according to the terms of the Master Agreement.
Last Updated:
August 2019
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Master Partner and OEM Agreement Documents
Partner Agreement
Agreement that sets forth the material business terms through which an authorized MicroStrategy partner may earn fees by referring prospective customers to MicroStrategy or reselling or distributing MicroStrategy products and services (signatures required)
Last Updated:
March 2020
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Partner General Terms and Conditions
General terms and conditions governing MicroStrategy's partner relationships
Last Updated:
August 2018
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OEM Agreement
Agreement that sets forth the material business terms through which an authorized MicroStrategy OEM partner may develop, market and sell an OEM solution that embeds MicroStrategy products (signatures required)
Last Updated:
July 2020
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OEM General Terms and Conditions
General terms and conditions governing MicroStrategy's OEM partner relationships
Last Updated:
August 2018
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OEM Quarterly Report Templates and Examples
Templates and illustrative examples of MicroStrategy's preferred quarterly report format for use by OEM partners to report the sales of their OEM solution
Last Updated:
July 2015
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MATC General Terms and Conditions
General terms and conditions governing MicroStrategy’s Authorized Training Center program.
Last Updated:
March 2020
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Contractor Agreements
Contractor Terms and Conditions
General terms and conditions governing MicroStrategy's relationships with its subcontractors and independent contractors
Last Updated:
August 2018
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Contractor Work Order
Work order for services to be performed for a MicroStrategy customer on MicroStrategy's behalf by an authorized subcontractor or for services to be performed for MicroStrategy by an independent contractor (signatures required)
Last Updated:
November 2016
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Event Sponsorship Terms and Conditions
General terms and conditions governing the sponsorship of MicroStrategy's World and Symposium events
Last Updated:
July 2016
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Event Sponsorship Application
Application for the purchase of a sponsorship of MicroStrategy's World and Symposium events (signatures required)
Last Updated:
August 2016
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Other Contract Documents test
MicroStrategy Mutual Non-Disclosure Agreement
Mutual non-disclosure agreement governing the use and protection of confidential information (signatures required)
Last Updated:
October 2019
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Custom Visualization License Terms and Conditions
Terms and conditions governing the licensing of dashboards and visualizations submitted to us by our customers for inclusion in our dashboard and visualization galleries
Last Updated:
October 2016
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Hosted Service Data Processing Addendum
Data Processing Addendum containing terms and conditions relating to the processing of personal data and privacy for personal data that is uploaded or transferred to the MCE Service.
Last Updated:
October 2020
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Technical Support and Consulting Services Data Processing Addendum
Data Processing Addendum containing terms and conditions relating to the processing of personal data and privacy for personal data in the context of the performance of Technical Support or Consulting Services.
Last Updated:
October 2020
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Software Clickwrap License Agreement
General terms and conditions governing use of MicroStrategy apps and evaluation of MicroStrategy software.
Last Updated:
January 2020
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Reference Documents and Materials
MicroStrategy Technical Support Policy and Procedure
Document that describes how MicroStrategy provides technical support to its customers
Last Updated:
April 2020
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MicroStrategy Cloud Environment (MCE) Service Guide
User documentation that describes the operation of MicroStrategy's Cloud platform-as-a-service cloud offering
Last Updated:
May 2020
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MicroStrategy Travel and Expense Policy
MicroStrategy's policy covering travel and business-related expenses incurred by a MicroStrategy employee conducting official company business
Last Updated:
July 2017
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MicroStrategy Export Control Classification Numbers
A list of export control classification numbers (ECCNs) for MicroStrategy software products
Last Updated:
July 2019
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