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Contracting documents and licensing agreements.
Current Documents
Here you’ll find the standard terms and conditions for our product and service offerings, partner arrangements and event sponsorships, as well as other important commercial documents.
The effective date of each document is the “Last Updated” date associated with that document as set forth below. We reserve the right to change our standard contract terms and conditions and other documentation at any time in our sole discretion. Please check this site periodically to see the most current MicroStrategy documents. To access prior versions of MicroStrategy documents, please visit the archive site.
| Ordering Documents | ||
|---|---|---|
| One-Time Sales Agent Agreement One-Time Sales Agent Agreement and End User Agreement (terms and conditions only) for the one-time purchase of MicroStrategy software licenses related technical support and education by an authorized Sales Agent (Sales Agent may also earn a one-time fee by referring a prospective customer to MicroStrategy) (signatures required) |
Last Updated: May 2016 |
Download |
| End User License Agreement We grant you a license and right to access and use the products listed above according to the terms of the Master Agreement. |
Last Updated: August 2019 |
Download |
| Master Partner and OEM Agreement Documents | ||
|---|---|---|
| Partner General Terms and Conditions General terms and conditions governing MicroStrategy's partner relationships |
Last Updated: July 2023 |
Download |
| Partner Enrollment Form Form that sets forth the terms and conditions that govern an entity’s appointment as an authorized MicroStrategy Incorporated partner (signatures required). |
Last Updated: November 2023 |
Download |
| Partner Code of Conduct General terms and explanation of the business code of conduct between MicroStrategy and its partnerships |
Last Updated: December 2020 |
Download |
| OEM Agreement Agreement that sets forth the material business terms through which an authorized MicroStrategy OEM partner may develop, market and sell an OEM solution that embeds MicroStrategy products (signatures required) |
Last Updated: July 2020 |
Download |
| OEM General Terms and Conditions General terms and conditions governing MicroStrategy's OEM partner relationships |
Last Updated: August 2018 |
Download |
| OEM Quarterly Report Templates and Examples Templates and illustrative examples of MicroStrategy's preferred quarterly report format for use by OEM partners to report the sales of their OEM solution |
Last Updated: July 2015 |
Download |
| MATC General Terms and Conditions General terms and conditions governing MicroStrategy’s Authorized Training Center program. |
Last Updated: March 2020 |
Download |
| Technology Partner Agreement Agreement that sets forth the terms and conditions governing MicroStrategy’s technology partner relationships |
Last Updated: April 2023 |
Download |
| Microsoft Azure Marketplace Sales Order Template Sales Order and general terms and conditions governing MicroStrategy’s Microsoft Azure Marketplace transactable listing. |
Last Updated: April 2023 |
Download |
| AWS Marketplace Sales Order Template Sales Order and general terms and conditions governing MicroStrategy’s AWS Marketplace transactable listing. |
Last Updated: August 2023 |
Download |
| Contractor Agreements | ||
|---|---|---|
| Contractor Terms and Conditions General terms and conditions governing MicroStrategy's relationships with its subcontractors and independent contractors |
Last Updated: August 2018 |
Download |
| Contractor Work Order Work order for services to be performed for a MicroStrategy customer on MicroStrategy's behalf by an authorized subcontractor or for services to be performed for MicroStrategy by an independent contractor (signatures required) |
Last Updated: November 2016 |
Download |
| Event Sponsorship Terms and Conditions General terms and conditions governing the sponsorship of MicroStrategy's World and Symposium events |
Last Updated: July 2016 |
Download |
| Event Sponsorship Application Application for the purchase of a sponsorship of MicroStrategy's World and Symposium events (signatures required) |
Last Updated: August 2016 |
Download |
| MicroStrategy World 2024 Terms and Conditions Terms and conditions which govern registration for MicroStrategy World 2024 |
Last Updated: October 2023 |
Download |
| Other Contract Documents | ||
|---|---|---|
| MicroStrategy Mutual Non-Disclosure Agreement for Public Sector Opportunity Mutual non-disclosure agreement governing the use and protection of confidential information related to a specific public sector opportunity with a named government entity (opportunity and agency names and signatures required). |
Last updated: November 2023 |
Download |
| MicroStrategy Mutual Non-Disclosure Agreement Mutual non-disclosure agreement governing the use and protection of confidential information (signatures required) |
Last Updated: April 2023 |
Download |
| Custom Visualization License Terms and Conditions Terms and conditions governing the licensing of dashboards and visualizations submitted to us by our customers for inclusion in our dashboard and visualization galleries |
Last Updated: October 2016 |
Download |
| Hosted Service Data Processing Addendum (EU/EEA/UK) Data Processing Addendum containing terms and conditions relating to the processing of personal data and privacy for personal data that is uploaded or transferred to the MCE Service for customers based in the European Union, European Economic Area, Switzerland or the United Kingdom. |
Last Updated: January 2023 |
Download |
Technical Support and Consulting Services Data Processing Addendum (EU/EEA/UK) |
Last Updated: January 2023 |
Download |
| Software Clickwrap License Agreement General terms and conditions governing use of MicroStrategy apps and evaluation of MicroStrategy software. |
Last Updated: May 2023 |
Download |
| MicroStrategy AI Product Addendum Supplemental terms and conditions governing the use of the MicroStrategy AI Product. |
Last Updated: September 2023 |
Download |
| Reference Documents and Materials | ||
|---|---|---|
| MicroStrategy Technical Support Policy and Procedure Document that describes how MicroStrategy provides technical support to its customers |
Last Updated: December 2020 |
Download |
| MicroStrategy Cloud Environment (MCE) Service Guide User documentation that describes the operation of MicroStrategy's software-as-a-service cloud offering. |
Last Updated: November 2023 |
Download |
| MicroStrategy Cloud for Government Environment (MCG) Service Guide User documentation that describes the operation of MicroStrategy's software-as-a-service cloud offering built for government agencies. This offering includes FedRAMP authorization, sponsored by the U.S. Department of Health and Human Services. |
Last Updated: November 2022 |
Download |
UK Addendum to EU Standard Contractual Clauses |
Last Updated: January 2023 |
Download |
Standard Contractual Clauses (EU/EEA) – Module 3 |
Last Updated: January 2023 |
Download |
| MicroStrategy Travel and Expense Policy MicroStrategy's policy covering travel and business-related expenses incurred by a MicroStrategy employee conducting official company business |
Last Updated: July 2017 |
Download |
| MicroStrategy Export Control Classification Numbers A list of export control classification numbers (ECCNs) for MicroStrategy software products |
Last Updated: July 2019 |
Download |