MicroStrategy® is fully committed to inclusion of its customers and users with disabilities. We are taking steps to help ensure that the applications within many of our MicroStrategy products, and our customers’ experiences, adhere to WCAG 2.0 Level AA standards.
MicroStrategy undertakes continuous reviews and audits of our client applications for accessibility. In addition, in 2019 our programs and applications underwent an accessibility audit by a premier third-party accessibility consulting firm, Accessibility Partners. The company used a three-prong approach to testing: skilled accessibility testers with and without disabilities, coupled with assistive technologies and accessibility testing tools.
Our goal is to make the latest version of MicroStrategy content and consumption experiences more accessible. This is accomplished through our modern client applications which include Dossier®, the Library product suite, and HyperIntelligence®.
Starting with the MicroStrategy 2019™ release, we have been executing a plan that helps prioritize workflows and capabilities intended for consumption of information across these client applications. With the recent and planned improvements to our current products and applications, MicroStrategy’s products, their content, and their overall functionality can be configured to be significantly more accessible to users of various abilities than previous versions. We highly recommend customers upgrade to the latest release of MicroStrategy to receive the benefit of these updates.
We have established best practices for web and mobile application accessibility across our development teams, which include providing alternative text for images, header labels to tables and grids, labeled form fields, captions for multimedia content, natural tab order, color usage, and clear color contrast, among other crucial accessibility considerations. These best practices help ensure screen-reader capabilities, the ability to navigate information with only a keyboard, acceptable color contrast, and overall information visibility.
Consistent with our commitment to accessibility, the following accessibility improvements and functionalities have been recently released:
A comprehensive roadmap of improvements is in place with a goal of making our current accessibility features more robust and intuitive. In the future, we are aiming for the following enhancements to our accessibility features:
MicroStrategy welcomes feedback on the accessibility of our products. Should you have further questions about accessibility or suggestions on how we can improve, please Contact Technical Support here.