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Published: August 11, 2020 • 1894 Views • Subtitles: EN
Delivering a personalized experience for every customer is a top priority in retail. Using a native MicroStrategy Mobile clienteling app, retailers can arm store associates with a catalog of information on customers, products, and promotions to help ensure consistent and informed customer interactions. This app can guide store associates throughout the sales process by leveraging insights from multiple channels to provide personalized product recommendations and customer service, while also empowering them to take action directly from the app.