How to Send Mobile Device Logs to Support

This video shows how to generate mobile device logs which the MicroStrategy Mobile application is installed. We will walk you through to help you find the logs location on the device. You will also learn how to change their logging level, and how to send the mobile devide logs to the MicroStrategy Technical Support via email.

Related articles from the Community:

• Knowledge Base: How to Gather MicroStrategy Mobile Device Logs on iPad
• Knowledge Base: Best Practices for Collecting Mobile Logs
• Knowledge Base: How to Send in Logs to MicroStrategy Technical Support
• Knowledge Base: New Categorized Device Logs