Improve Customer Experience through the Lens of Data to Achieve Remarkable Results
Discover how Sainsbury’s reimagined its business model, democratized its data, and operationalized analytics to empower its colleagues to work smarter each day. Learn how Sainsbury’s partnered with MicroStrategy to deliver trusted data analytics to decision-makers up and down its organization—giving them the insights they need to take the right actions to best serve the needs of customers and colleagues every day.
Adopt a Streamlined Ecosystem to Achieve Your Enterprise Data and Analytics Vision
Explore what it took to architect a scalable yet simplified enterprise ecosystem for data and analytics at Sainsbury’s. Underpinned by the trusted semantic layer offered by MicroStrategy, Sainsbury’s adopted just 3 cloud-powered technologies to inject data-driven insights into the heart of its business—and serve the needs of 12,000+ colleagues across its organization.
Sainsbury’s: Where a Bold Vision and a Brilliant Team Drives Amazing Impact with Data
Hear from key members of the Sainsbury’s team about what it’s like to drive remarkable results for their customers, colleagues, business, and shareholders with data and analytics. Their dream team shares how Sainsbury’s bold vision and the team’s collective passion for creating business value helped establish a data-driven culture at the heart of its business—and why they’re so proud to be a part of it.
World 2022 Keynote: What it Takes to Become an Award-Winning Intelligent Enterprise
Learn how Sainsbury’s mastered its 3-year journey to transform its business with data and analytics by adopting a select few best-in-class technologies like the MicroStrategy Cloud. Sainsbury’s CTO Helen Hunter discusses this modernization journey with MicroStrategy President & CFO Phong Le—and shares key insights to help other organizations embark on their own journey to become a truly Intelligent Enterprise.
Unleash the Full Value of Data Where It Matters Most – on the Store Floor
Discover how Sainsbury’s democratized store data to put actionable information into the hands of 12,000+ colleagues on the shop floor. From improving customer experience to better understanding store performance trends, Sainsbury’s colleagues access a range of critical metrics and drill into the details directly on their mobile devices to make the right operational decisions where it matters most.
Leverage Data Analytics to Place Customers at the Heart of Your Decisions
Explore how Sainsbury’s puts customer happiness at the heart of its decision-making process across all levels of its business. In pursuit of achieving high satisfaction marks, one of Sainsbury’s 8 corporate metrics, it integrated customer satisfaction and experience data across all brands to paint a clear picture about each customers’ end-to-end journey—and drive organizational actions that yield results.
How to Use Data to Drive Changes and Best Serve Customers During Uncertain Times
Hear how Sainsbury’s evolved their fundamental operating model overnight to quickly react to the global impact of the Covid-19 pandemic. Galvanized by the necessity of feeding the nation, Sainsbury’s quickly incorporated new data into MicroStrategy Dossiers to enable rapid innovation and help its business take actions that best served its colleagues and customers during uncertain times.
Gain a Competitive Edge Through Value Indexing to Ensure Your Price is Right
Learn how Sainsbury’s instituted a centralized value indexing strategy based on its single version of the truth. Leveraging MicroStrategy to automate price benchmarking and implement algorithmic decisioning helped Sainsbury’s better understand their competitive market position across broader range of retailers, easily share those insights with its community of stakeholders, and achieve stellar feedback scores.
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