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How Embedded Analytics Software Reshapes Business Intelligence

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The MicroStrategy Team

September 24, 2024

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Are your business decisions hampered by switching between multiple platforms? Unlike traditional business intelligence (BI) tools that exist as standalone platforms, embedded analytics software offers seamless integration with the programs that your employees use every day, from CRM systems to project management tools.

No more switching between platforms. Simplicity translates to a boost in your team’s productivity. As a result, decision-making becomes both smarter and faster.

It's not just an upgrade—it's a whole new way to work.

What is Embedded Analytics?

Gartner defines embedded analytics as “a digital workplace capability where data analysis occurs within a user's natural workflow, without the need to toggle to another application.” Put another way, embedded analytics software integrates data directly into the user’s workflow, allowing insights without switching applications.

Key features include real-time updates, self-service capabilities, and scalability. Many industries use embedded analytics. Retailers track sales trends in their eCommerce platforms.

Healthcare providers monitor patient vitals in medical apps. Manufacturers analyze performance metrics in their production software.

The Evolution of Business Intelligence

Business intelligence has come a long way, evolving to meet the changing needs of organizations:

  • Early Days: Static Reports - BI initially relied on static reports generated by IT departments. These reports offered historical data but lacked the real-time insights needed for agile decision-making.

  • Rise of Interactive Software - As technology advanced, interactive software emerged, allowing users to explore data more dynamically. However, this approach often remained siloed and required specialized skills, hindering widespread adoption.

  • Self-Service BI - Recognizing the need for broader access to insights, the industry introduced self-service BI tools. These tools helped non-technical users make their own reports and visualizations. However, the gap between data analysis and decision-making remained.

  • Cloud-Based BI and Real-Time Decision Making - The early 2000s brought a convergence of technological advancements and business demands. Cloud-based BI capabilities became seamlessly integrated into business applications, enabling real-time decision-making and democratizing data across organizations.

This ongoing change led to the rise of embedded analytics. This approach aimed to close the gap by integrating data analyzing into the user's workflow.

Key Advantages of Embedded Analytics

The benefits of embedded analytics software fundamentally alter how your business operates, makes decisions, and drives innovation.

1. Enhanced User Experience

The contextual presentation of data eliminates the cognitive burden of switching between applications, allowing users to maintain their workflow while leveraging powerful analytics. 

The result is a more intuitive, efficient, and engaging user experience that encourages data-driven decision-making at every turn.

For example, a sales representative using a CRM system can view a customer's purchase history. They can also see the customer's predicted lifetime value and product recommendations on the profile page. 

2. Improved Decision-Making

Real-time data access ensures users always have the most up-to-date information at their fingertips. With embedded analytics, decision-making becomes more agile and informed. For example, a retail manager can view live inventory levels, sales trends, and margin analysis directly within their inventory management system, enabling immediate decisions on restocking or pricing adjustments. 

3. Increased Productivity

Embedded analytics eliminates the need to export data, switch to a BI tool, perform analysis, and then return to the original application, allowing users to access insights immediately. A marketing manager can see campaign performance metrics, audience segmentation, and ROI evaluations in their marketing automation platform. This integration reduces the time spent on data analytics analysis, allowing professionals to focus on strategic tasks.

4. Democratization of Data

Perhaps one of the most transformative benefits of embedded analytics is its role in democratizing data access across organizations. Making analytics accessible to everyone—not just technical users—empowers individuals at all levels to make data-driven decisions. 

For example, a human resources dashboard embedded in an HRIS system can allow HR generalists to analyze turnover rates, recruitment metrics, and employee satisfaction scores without requiring advanced data skills.

Must-have Features of Embedded Analytics Software

Modern embedded analytics platforms offer a robust suite of features designed to empower your business and enhance data-driven decision-making:

  • Interactive Visualizations: Dynamic charts, graphs, and maps enable data exploration with intuitive click-and-drag interfaces, providing deeper insights through visual analysis. They enhance comprehension and facilitate faster decision-making through visual cues.

  • Customizable Dashboard and Reports: Users can create their own views. They can arrange important metrics and visuals to fit their needs and roles in your organization.

  • Self-Service Report Creation: Intuitive tools enable non-technical users to build custom reports without relying on IT support, fostering independence and reducing bottlenecks.

  • Advanced Analytics Capabilities: Predictive models forecast future trends, while prescriptive analytics suggest optimal actions, elevating analysis beyond historical reporting.

  • AI-powered data analysis: Automated pattern recognition and anomaly detection augment human analysis, uncovering hidden insights in complex datasets. Natural Language Querying: Users can ask questions in plain language and receive relevant data visualizations and insights without needing to

Animated graphic showing a simplified dashboard with a variety of data visualizations

Choosing the Right Embedded Analytics Software

With numerous platform options available, how do you navigate the selection process to find the perfect fit?

Consider these key factors:

  • Prioritize Scalability: Your chosen platform must efficiently handle growing data volumes and user bases without performance degradation. Look for solutions that offer horizontal scaling capabilities and can leverage cloud resources dynamically.
  • Customization: Assess the range of customization features, from UI components to data models, ensuring the solution provides a powerful theming system and custom CSS support to seamlessly blend with your application's look and feel.
  • Ease of Use: An intuitive interface is essential for widespread adoption. Look for features like a drag-and-drop interface for dashboard creation, coupled with advanced features for power users. Consider solutions that offer role-based experiences to cater to diverse analytics needs.
  • Robust APIs: RESTful APIs with comprehensive documentation facilitate smooth integration with existing systems. Look for SDKs in multiple programming languages and embeddable JavaScript libraries that simplify front-end implementation.
  • Total Cost of Ownership (TCO): The TCO extends beyond the initial purchase price. Factor in ongoing maintenance costs, potential infrastructure upgrades, and any per-user or data volume-based fees. Also, consider the long-term value derived from improved decision-making and operational efficiencies.
  • Data Security: Ensure the solution offers granular access controls, data encryption both at rest and in transit, and compliance with relevant standards (e.g., GDPR, HIPAA). Look for features like audit trails and data lineage to support governance initiatives.

Want Embedded Analytics Software?

Embedded analytics has redefined business operations, decision-making, and innovation by seamlessly integrating powerful data analysis into everyday tools. But harnessing this potential requires the right expertise.

Ready to empower your teams and revolutionize your analytics experiences and decision-making? MicroStrategy's embedded analytics solutions transform raw data into actionable insights, fueling your business growth. Let's discuss how we can tailor these solutions to your unique needs and unlock your organization's full potential. Contact us today.


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