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End User Training
Even the best solution will fail if the end user community does not accept it or understand how to use it. End user adoption is critical to application success. Do you have the right training strategy in place to ensure your end users get the training they need — when they need it — to be successful?
MicroStrategy Education is here to help! Whether it is a half-day or one-day instructor-led course, or a self-paced online course, we can work with you to develop a curriculum tailored to your application, business needs, and learning behavior of your end users. Regardless of the location of your users or the number of users you need to train, we can meet your needs with a range of MicroStrategy End User Training programs. Regardless of the location of your users or the number of users you need to train, we can meet your needs with a range of MicroStrategy End User Training programs.
MicroStrategy End User Training Programs |
Venue |
Cost |
Level |
Online Training for MicroStrategy WebAn extensive set of online courses for MicroStrategy Web Reporters, Analysts, and Professionals, which can be customized and hosted via a Web server or integrated into either your or MicroStrategy’s Learning Management System. See the Online Training for MicroStrategy Web page for details. |
Online (Learning Management System or Hosted on Own Web Server) |
20 Learning Units / 100 Students |
Intermediate End User Training + Advanced Technical Training |
Instructor-led Distance Learning ProgramA private program that allows your project team members to be trained without leaving the office. See the Instructor-led Distance Learning page for details. |
Online (LiveMeeting) |
6 Learning Units / Day for up to 24 concurrent students |
All levels |
Instructor-led Self Service Training ProgramCustomize your users’ training with Train-the-Trainer instructor certification and courseware licensing. Your organization benefits from full ownership of the ongoing course delivery, adopting and expanding it as your user base grows. See the Instructor-led Self Service Training Program page for details. |
In-person (Training Center) |
1 Learning Unit / Day per student |
All levels |
Instructor-led Full Service Training ProgramA custom-designed set of courses that meet the specific needs of your end users and your organization’s training goals. Expert MicroStrategy educators customize and deliver training courses from beginning to end. See the Instructor-led Full Service Training Program page for details. |
In-person (Training Center) |
Varies depending on services required |
All levels |
Instructor-led Full Service Onsite ProgramA tailored set of courses to meet the educational needs of your development and project teams, delivered onsite conveniently for all students. See the Instructor-led Full Service Onsite Program page for details. |
In-person |
12 Learning Units / Day for up to 20 students |
All levels |
Adoption Management ProgramAn end-to-end solution where we will manage your entire training plan for end user adoption by (1) assessing the training needs of your users through surveys and interviews; (2) identifying the gaps in knowledge and document our findings; (3) constructing a training plan to best meet those gaps and ensure proficiency; (4) executing the training plan and create custom material and delivery blended learning; and (5) measuring the effectiveness of the training plan that was executed. See the Adoption Management Program page for details. |
In-person + Online |
Varies depending on services required |
All levels |
Note: A learning unit is $650 at list price. Learning units can be purchased at a volume discount in an education package.
MicroStrategy Course Customization
Organizations often find the key to effective user training is course customization. End users benefit greatly using documentation that contains a significant amount of business content specific to their business and organization. In the absence of familiar business examples, end users may be inadequately prepared to use the application. Customized courses provide a clean transition from training to real-world use.
MicroStrategy customizes application-specific training for your user community by utilizing our existing end user courses as the foundation for your custom courses. The course templates are modularized, allowing for easy modification to the content with reports and data relevant to your end users. The courseware can be modified to include screenshots, business examples, exercises, and text that reflect your specific business and reporting needs. Leveraging MicroStrategy’s documentation will allow for quicker deployment of a professional and effective end user strategy and will ensure consistency in the training provided to all end users.
Benefits of Customized Courses for End Users:
- Increases relevance of the material to students
- Optimizes student retention
- Creates a more participatory learning environment
- Serves as accurate reference material on the application
- Combines data training with functional training