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Lloydspharmacy Expands Use of MicroStrategy
McLean, Va., October 12, 2005 – MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Lloydspharmacy has selected the MicroStrategy Business Intelligence Platform™ to deliver its corporate management information and improve decision-support reporting. The largest community pharmacy in the UK, Lloydspharmacy generates turnover of £1.4 billion from more than 1,400 pharmacies and employs over 13,000 people.
Previously using MicroStrategy to analyze over-the-counter sales, Lloydspharmacy has now expanded its deployment across its Operations and Finance departments, with applications going live for Management Reporting in February 2005 and Key Performance Indicator (KPI) reporting going live in April 2005. The new implementations are part of an Information Strategy to improve data management, analysis, and reporting, aimed at enhancing the decision making processes of senior and operational management.
“Using MicroStrategy, we have been able to seamlessly fuse analysis and reporting from both our sales and financial operations for the first time, which allows us to examine business performance with ease from both sides. In the past, this involved lengthy examination of a number of disparate systems and ‘speed-of-thought’ drill-down to individual transaction was not possible,” explained Ian Fereday, Head of Business Intelligence at Lloydspharmacy. “Lloydspharmacy has made a significant investment in new EPoS infrastructure during the last four years, so we needed the right BI platform to extract real business value from the new data created,” continued Fereday. “MicroStrategy has the scalability and ease-of-use which allows us to increase the availability and timeliness of analysis and reporting, but also widen its application across the organization.”
During the next phase of deployment at Lloydspharmacy, KPIs will be used to create balanced scorecards, providing the framework for improved management of both short-term performance and longer-term service delivery goals. “Balanced scorecards are one of the next steps in how BI will help support the business at Lloydspharmacy,” commented Fereday. “By making people more accountable and embedding performance measurement in day-to-day operations, we are ensuring that the business is best placed to deliver new services and long-term revenue streams are secured.”
“MicroStrategy is very proud to be helping Lloydspharmacy increase its business agility by empowering a wider range of business users with operational and financial insight,” commented Tony Bethell, MicroStrategy UK Managing Director.
Lloydspharmacy is the largest community pharmacy chain in the UK with more than 1,400 across the country and growing. These are based predominantly in community and health centre locations. The company employs over 13,000 staff and dispenses 100 million prescription items annually. As a leading pharmacy chain we aim to give the very best care to our customers and to have the best knowledge of medicines. But where Lloydspharmacy is really different is that it is prepared to be pioneering in ‘Championing Peoples’ Health’, both through major national campaigns and locally, via everyone in our pharmacy teams.
Lloydspharmacy is the trading name of Lloydspharmacy Ltd., which is a wholly-owned subsidiary of Celesio AG, Europe’s number one in pharmaceutical wholesaling and retail pharmacy.
Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (NASDAQ: MSTR) is available at www.microstrategy.com.
MicroStrategy, MicroStrategy Business Intelligence Platform are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.