MicroStrategy Customer Support
Technical Support Overview
Insight is EverythingSM
MicroStrategy Technology Services ensures the success of
your investment in our technology. We provide unmatched
service to our worldwide customers and partners through
commitment to customer satisfaction and dedication to personalized
support.
|
Customer Forum |
|
Share implementation experiences, best practices and trouble-shooting
tips with other users on the MicroStrategy
Customer Forum. Information includes insight on: |
|
MicroStrategy |
RDBMS |
Hardware |
ETL |
| » |
Intelligence Server |
| » |
Administrator |
| » |
Narrowcast |
| » |
Web |
| » |
Architect |
| » |
SDK |
|
| » |
Oracle |
| » |
DB2 |
| » |
SQL
Server |
| » |
Teradata |
| » |
Sybase |
|
| » |
IBM |
| » |
Compaq |
| » |
Sun |
| » |
Dell |
| » |
HP |
| » |
Tandem |
|
| » |
Informatica |
| » |
ACTA |
| » |
Ascential |
| » |
DataMirror |
| » |
DataJunction |
| » |
Hummingbird |
|
|
Beta Programs |
|
Join Beta
Programs and help shape the future of MicroStrategy
products. Beta partners stay on the leading edge and gain
valu-able insight into the industry's direction. |
|
Knowledge Base |
|
Get information about the MicroStrategy
Knowledge Base – our online Technical Support knowledge
repository. |
|
Example Resources |
| » |
Troubleshooting Documents |
» |
Release Notes |
| » |
User Manuals & FAQs |
» |
Readmes |
|
|
Customer Quotes |
|
»
More Customer Quotes |
|
"Thank
you MicroStrategy Technical Support for always providing
technically sound advice as quickly as possible. You
have set the standards high for quality software and
services." - Estee Lauder
“Having a dedicated
support engineer who truly understands our environment, our
project plans and our deadlines has proven to be invaluable.
We have built a strong partnership with Technical Support
and our Premium Support Engineer over the past year; this
has been a crucial part of our success with MicroStrategy.”
- Premier, Inc.
|
|
Healthcheck Program
The Healthcheck program is a six-step diagnostic process that
aligns business goals, IT resources and user expectations to
improve customer success. Through the program, experienced
MicroStrategy Services professionals review BI application
goals, BI application development methodology, and
hardware and software infrastructure to deliver a plan for
implementing best practices.
MicroStrategy® Technology Services. Industrial-Strength
Business IntelligenceSM |
