Support Expiration Schedule for Platform Versions 7.0.x and 7.1.x

Due to the release of MicroStrategy 7i, which includes product versions 7.2.0 and higher, MicroStrategy Technical Support expired the support for several product versions that are part of the MicroStrategy 7 Business Intelligence platform.

Support was expired for the following product versions and their respective service packs and patches on March 1, 2004. MicroStrategy will no longer answer inquiries or provide software corrections for the following products and versions:

• MicroStrategy Administration™, 7.0.x, 7.1.x
• MicroStrategy Agent™ ,7.0.x, 7.1.x
• MicroStrategy BI Developer Kit™, 7.1.x
• MicroStrategy Architect™, 7.0.x, 7.1.x
• MicroStrategy Desktop™, 7.0.x, 7.1.x
• MicroStrategy eTrainer™ for Agent, Web, Web Customization and SDK, 7.0.x, 7.1.x
• MicroStrategy Intelligence Server™ , 7.0.x, 7.1.x
• MicroStrategy MDX Adapter™, 7.1.x
• MicroStrategy Narrowcast Server™ , 7.0.x, 7.1.x
• MicroStrategy OLAP Provider™, 7.1.x
• MicroStrategy SDK with Distributable Runtime Environment, 7.0.x, 7.1.x
• MicroStrategy SDK™, Java Edition, 7.0.x, 7.1.x
• MicroStrategy Transactor™ , 7.0.x, 7.1.x
• MicroStrategy Web™, 7.0.x, 7.1.x

MicroStrategy's goals in implementing this expiration are to allow us to focus our efforts toward current and future versions of our products, retool our system resources to support the latest and best versions, and increase customer satisfaction by ensuring that our Technical Support personnel are well trained and up to date on the latest MicroStrategy products and technologies.

All customers with current maintenance plans are eligible to upgrade to the equivalent MicroStrategy 7i products. These products are available on CD and via the MicroStrategy Download Site for customers with valid MicroStrategy Support Site accounts. We encourage customers to upgrade to the latest version of the MicroStrategy 7i platform available on the MicroStrategy Download Site. Additionally, due to the release of MicroStrategy 7.5.0, customers should consider upgrading to MicroStrategy 7.5.0 rather than limiting themselves to the latest service pack of MicroStrategy 7i - 7.2.0.


Migration planning and implementation services are available through MicroStrategy Consulting and can be requested through your Account Manager. If you have specific technical questions about upgrading your project, obtaining a CD Key, or an Internet account, please contact MicroStrategy Technical Support.