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Industry: Government Application(s): Database: Teradata Database Size: 80 TB Number of Users: 50,000 Deployment Type: Intranet |
Success Story: U.S. Postal Service
Realizing Over $350 Million in Savings/Cost Avoidance
In 2006, MicroStrategy announced that it selected Robert Otto, CIO/CTO of the U.S. Postal Service, as the recipient of MicroStrategy’s Individual Excellence in Business Intelligence award. Mr. Otto was recognized at MicroStrategy World 2006 in Miami, Florida.
Each year at its annual user conference, MicroStrategy recognizes one individual that exemplifies outstanding leadership and vision in business intelligence excellence. As CTO, Mr. Otto oversees the Information Technology organization at the Postal Service, consisting of 1,314 employees, including developers, data architects, and end-user support specialists. The Postal Service has a 80-terabyte Teradata data warehouse, one of the largest data warehouses in the world.
MicroStrategy supports business intelligence applications in every major functional group in the Postal Service. There are over 50,000 managers using the data provided by these business intelligence applications. The users include financial and account analysts, service delivery analysts, budget coordinators, retail managers, and local postmasters across the Postal Service. The Postal Service has 4,000 users running 31,000 daily queries, and over 140,000 reports are run every week for 50,000 managers to monitor and analyze financial performance, on-time delivery performance, network efficiency, in-plant operations, and retail outlet performance.
The United States Postal Service uses the Enterprise Data Warehouse to drive increases in revenue, reduce costs, improve operations, detect fraud, and increase efficiencies in mail service. To date, over $350 million in savings/cost avoidance have been realized.
“I am proud to receive this award from MicroStrategy, and I accept it on behalf of the Postal Service’s entire Information Technology team,” said Mr. Otto. “Our hard-working team does an outstanding job of supporting the ever-changing IT requirements of the Postal Service. MicroStrategy has been an integral component of our department since 1997, and its technology has enabled us to make remarkable improvements in areas including operational efficiency, financial performance, transportation logistics, and customer service.”
An independent federal agency, the U.S. Postal Service is the only delivery service that visits every address in the nation, 146 million homes and businesses, six days a week. It has 37,000 retail locations and relies on the sale of postage, products, and services to pay for operating expenses, not tax dollars. The Postal Service has annual revenues of $73 billion and delivers nearly half the world’s mail.