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Industry: Retail Application(s): Database: Oracle Database Size: 400 GB Number of Users: < 250 users Deployment Type: Intranet/Extranet |
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"With our daily merchandise reports, we gain a competitive edge over other retailers who wait for weekly or month-end reports. MicroStrategy gives our buyers and executives an up-to-date picture of our business and enables us to better understand what we sell, when we sell it and where we sell it, which ultimately influences our high levels of customer service. Our buyers count on this information to make knowledgeable decisions about when to add or retire products, which has a positive impact on our bottom line."
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Success Story: The Container Store
Providing Insightful Reports on Key Merchandising Data
and Drill Down to Individual Transactions via an Extranet
The Container Store, the nation’s leading retailer of storage and organization products, utilizes the MicroStrategy Business Intelligence Platform™ to support its merchandising system. The Container Store, with locations in 15 markets across the country, showcases more than 10,000 innovative storage and organization products designed to help people save valuable space and time.
MicroStrategy was selected by The Container Store to convert large volumes of merchandise data into actionable information for store buyers. From their desktop, The Container Store buyers can easily access SKU data via an extranet and then segment inventory purchased by store, by time, and by product. With MicroStrategy, The Container Store users are able to make well-informed business decisions such as what products to retain in inventory and what products to retire. In addition, the information helps buyers to identify emerging trends in materials, color palettes, and styles. The Container Store also uses daily exception-based reports, a self-service reporting system at the store and buyer level that alerts users to situations when they need to take action.
“With our daily merchandise reports, we gain a competitive edge over other retailers who wait for weekly or month-end reports,” said Beth Gonzalez, Merchandise Systems Director of The Container Store. “MicroStrategy gives our buyers and executives an up-to-date picture of our business and enables us to better understand what we sell, when we sell it, and where we sell it, which ultimately influences our high levels of customer service. Our buyers count on this information to make knowledgeable decisions about when to add or retire products, which has a positive impact on our bottom line.”
The Container Store, the nation’s originator and leading retailer of storage and organization products, currently has 38 locations across the country and has been named to FORT UNE ® magazine’s annual list of the “100 Best Companies to Work For” for the past eight years. The Container Store offers free closet design services every day in its stores and online using elfa, the premiere shelving and drawer system. Sales for fiscal year 2006 are projected at an excess of $500 million. The Container Store is privately held.
