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Home > Customers > Successes > The Katz Group: MicroStrategy Customer Success Story

Industry:  Retail

Application(s):
Campaign Management
Customer Analysis / CRM
Enterprise Reporting
Financial Reporting and Analysis
Marketing Analysis
Profitability Optimization
Sales Analysis
Supply Chain Analysis
Trend Analysis

Database:  Informix

Database Size:  250 GB - 1 TB

Number of Users:  100

Deployment Type:  Intranet, Extranet

"We use the MicroStrategy Web-based platform strategically to determine optimal product mix and improve our margins. Our MicroStrategy applications have quickly become mission-critical and are used to effectively guide us in making the right business decisions on a daily basis. Our users are ecstatic about the system. We are currently extending the warehouse to include Rx information Loyalty Management Group Air Mile Reward data, and are providing our suppliers with secure, remote access directly to their own product information."

Success Story: The Katz Group

Enabling “Ecstatic” Users to Determine Optimal Product Mix and Improve Margins

The Katz Group of pharmacies is using MicroStrategy software to anchor several business intelligence applications for its Pharma Plus Drug Marts Ltd., Pharmx Rexall Drug Stores Ltd., and Herbie’s for Drug and Food Store chains. The Katz Group, headquartered in Missisauga, Ontario, Canada, is one of North America’s leading drugstore and pharmacy operators, with annual sales exceeding $6.5 billion. The company operates more than 1,800 drugstores in Canada and the United States under multiple banners.

“We use the MicroStrategy Web-based platform strategically to determine optimal product mix and improve our margins,” said Glenn Voakes, Director, Information Technology at Katz Pharmacy Services Inc. “Our MicroStrategy applications have quickly become mission-critical and are used to effectively guide us in making the right business decisions on a daily basis. Our users are ecstatic about the system. We are currently extending the warehouse to include Rx information Loyalty Management Group Air Mile Reward data, and are providing our suppliers with secure, remote access directly to their own product information.”

The MicroStrategy platform anchors a point-of-sale data warehouse that contains daily product information down to the stock keeping unit (SKU) by store. The aggregated data allows for rapid retrieval of information to analyze marketing and financial key performance indicators. Employees use the MicroStrategy platform to manage product movement, analyze trends, manage margins, and track the effectiveness of product marketing promotions across the banners. According to Voakes, MicroStrategy is an integral business system that provides management with an effective tool to monitor day-to-day operations and to capitalize on trends that enhance the ongoing growth of The Katz Group’s business.

Established in 1990, Edmonton-based Katz Group Inc. is one of Canada’s largest privately owned companies, among the largest chain drug store companies in North America, and the largest pharmacy retail network in Canada. Encompassing more than 1,800 pharmacies, the Katz Group banner network employs more than 15,000 people in Canada and the United States, with system sales exceeding $6.5 billion. Pharmacy banners include Rexall Drug Stores, Pharma Plus Drugmarts, Medicine Shoppe Pharmacies, Guardian, I.D.A., Herbies/Payless in Canada, and Snyder’s Drug Stores in the U.S. Katz Group Inc. also owns Drug Trading Company Limited, ProPharm Limited, and Canada’s largest mail-order pharmacy Meditrust Healthcare Limited.