“KeySpan depends on the intelligent alerting capabilities of the MicroStrategy platform to
ensure homeowners and businesses throughout New York have enough energy to heat their
homes and offices and run their hot water heaters,” said Joan Hughes, Section Manager,
IT sales, Marketing and Corporate Data Warehouse at KeySpan. MicroStrategy Narrowcast
Server sends alerts via e-mail and pager when the actual flow of gas is less or more than the
projected amount.
KeySpan’s customers, the ‘marketers’ who sell gas to end users, can log into the KeySpan
extranet, view gas usage projections, and make informed decisions as to how much gas
should be brought through the pipelines on any given day. KeySpan uses MicroStrategy
technology to analyze such factors as historical data and weather conditions to project how
much gas should be distributed. Four times a day, the MicroStrategy platform compares the
actual flow of gas to the projection made earlier in the day and then sends an exception report
via e-mail or pager to the marketer and the gas operations department controlling the valves.
The alerts notify marketers when they have under- or over-nominated gas usage so that they
can make appropriate adjustments.
“We depend on MicroStrategy technology to monitor the energy usage patterns of all of our
customers and to send intelligent alerts if there is a disparity,” said Hughes. “The MicroStrategy
platform provides the scalability and world-class system availability we need to support our
most mission-critical business intelligence applications.”
A member of the Standard & Poor’s 500 Index, KeySpan Corporation is the largest distributor
of natural gas in the Northeast, operating regulated gas utilities in New York, Massachusetts,
and New Hampshire that serve 2.6 million customers. These customer-focused businesses are
complemented by a portfolio of service companies that offer energy-related products, services,
and solutions to homes and businesses. KeySpan is also the largest electric generator in New York
State, with approximately 6,600 megawatts of generating capacity that provides power to 1.1
million customers of the Long Island Power Authority (LIPA ) on Long Island and supplies approximately
25 percent of New York City’s capacity needs. KeySpan also operates LIPA ’s transmission
and distribution system under contract to LIPA . In addition to these assets, KeySpan has strategic
investments in pipeline transportation, distribution, storage, and production.
Ensuring Consistent Energy Supply in New York State
via Real-Time Reporting and Alerting