Gartner User Survey Report
Gartner Report: BI Platforms User Survey - How Customers Rate Their BI Platform's Functionality
This document details organizations' perceptions and experiences of their installed business intelligence (BI) platform vendors, based on the results of an in-depth survey conducted as part of Gartner's research for "Magic Quadrant for Business Intelligence Platforms, 2009". It will provide insights for potential purchasers planning their BI selection strategies and will help current BI users, who can use it to benchmark their suppliers on such key issues as technical support, number of administrators required to support a given number of users, product migration experience, software quality etc.