Open Field Sales, Consulting, Education and Engineering Positions

1) Account Manager
Job Duties (include but not limited to):

• Sell MicroStrategy Business Intelligence software products and services to new and existing clients
  
• Identify and properly qualify business opportunities
  
• Present business solutions at the executive level
  
• Lead negotiations and overcome objections for deal closure
  
• Manage complex sales cycles and multiple engagements simultaneously
  
• Work with sales consultants to discover, identify, and meet customer requirements
  
• Prepare accurate sales forecasts and sales cycle reporting via Salesforce.com
  
• Provide project management to ensure the success of the potential or current clients

Job Qualifications:

• At least three years professional selling experience in technology sales
• Proven track record of consistently exceeding corporate objectives and quotas
• Successful experience at new account development or large account management
• Excellent communication, presentation and negotiation skills
• High levels of social perceptiveness and customer service
• Self driven, motivated and results oriented
• Proven prospecting and sales cycle management skills
• Bachelor's degree or equivalent business experience
• General knowledge of RDBMS, OLAP, client/server, and Web/Internet technologies

Apply for this position now

2) Business Development Manager
The Business Development Manager will be responsible for setting up appointments for MicroStrategy Account Managers and Account Executives, and preferred resellers, within both existing and prospective accounts. The BDM will position MicroStrategy’s products and services to key decision-makers within accounts, with the goal of scheduling presentations/product demonstrations for our field staff.

Lead qualification will be accomplished via follow-up with visitors to the MicroStrategy website (Evaluation CD orders, online seminar registrants, etc) to assess level of interest, and cold-calling into named accounts owned by the MicroStrategy Account Executives as well as non-named target accounts.

Job Duties (include but not limited to):

• Conduct business development through lead generation and qualification for a defined geographic territory. Identify technical requirements, buying influences, and project scope for departmental and enterprise Business Intelligence software implementations.
• Work closely with MicroStrategy Account Executives, and MicroStrategy Resellers, in developing and managing these opportunities, contributing through the duration of the sales cycle.
• Maintain daily activities in Sales Portal database, tracking interactions with prospects and customers.
• Provide daily/weekly updates to Manager of Business Development on individual activity.
• Interact regularly with Chief Operating Officer and Alliances team to discuss the lead qualification process, and recommend improvements.
• Work closely with the Marketing team in developing new ways to increase awareness of MicroStrategy products and services.

Job Qualifications:

• Bachelor’s degree
• Prior business development experience required
• Strong telephone and prospecting (cold-calling) skills (50-60 calls per day)
• Understanding of high tech industry
• Excellent verbal and written communication skills
• Willing to work in a fast-paced dynamic environment
• Goal-oriented, highly confident, self-motivated
• Excellent organizational skills
• Adaptable to new challenges
  

Apply for this position now

3) Sales Associate
The Sales Associate works closely with seasoned Account Managers to generate opportunities with new and existing clients.

Job Duties (include but not limited to):

• Sell MicroStrategy Business Intelligence software products and services to new and existing clients
• Conduct business development through lead generation and qualification for a defined geographic territory
• Cold-call into named accounts owned by the MicroStrategy Account Managers as well as non-named target accounts to identify and qualify prospective customers and penetrate major significant target prospects
• Work closely with Account Managers and Sales Consultants to discover, identify and meet customer requirements
• Establish relationships with Partners in support of generating license and consulting revenue for a defined geographic territory
• Maintain daily activities in Field Sales Portal, tracking interactions with prospects and customers

Job Qualifications:

• Goal-oriented, highly confident, self-motivated
• Excellent communication and presentation skills
• Excellent organizational skills
• Bachelor's degree or equivalent business experience
• General knowledge of RDBMS, OLAP, client/server, and Web/Internet technologies

Apply for this position now

4) Sales Director
The Sales Director is responsible for revenue generation through the development and management of a direct sales organization.

Job Duties (include but not limited to):

• Daily/Ongoing
  • Recruit Account Managers/Executives to maintain headcount objectives
  • Establish relationships with Channel Partners in support of alternate channel sales
  • Execute sales transactions; participate in negotiations
  • Timely and accurate business reporting
  • Monitor and manage customer satisfaction
  • Develop client reference accounts
  • Review and monitor account and territory plans
  • Coordinate the use of consulting resources
  • Provide management presence at customer and prospective account
  • Monitor employee completion of New Hire Sales Training
  • Monitor and manage Account Executive/Manager performance

Job Qualifications:

• Experience in Business Intelligence, OLAP, RDBMS, and Client Server Strong team building skills, with demonstrated experience managing a sales team
• Application knowledge of the business issues in one or more of the following industries: Consumer Packaged Goods, Retail, Telecommunications, Banking & Financial Services, Insurance, Manufacturing, Healthcare
• A record of strong performance in revenue generation, consistently exceeding goals
• Executive level selling (both end user and IS) within Fortune 500 companies
• A history of developing and maintaining a high level of on-going customer satisfaction
• 10 years of sales experience with “solution” oriented products or services
• Demonstrated experience at new account development or large account management
• Experience in recruiting and developing a sales organization
• Experience managing multiple remote office locations
• Experience in cooperative selling through alternate channels
• Ability to monitor and manage customer satisfaction
• Develop, review and monitor account and territory plans
• Ability to coordinate the use of consulting resources

Apply for this position now

1) Director, Professional Services
The Director, Professional Services is responsible for the recruiting, management and career development of production and education consulting staff, for ensuring quality services delivery in all consulting engagements, and for the development of new services and license business opportunities in the assigned region.

Job Duties (include but not limited to):

• Daily/Ongoing
  • Manages Production and Education consulting resources
  • Promotes production and presales best practices and knowledge sharing
  • Responsible for recruiting and growth of the consulting organization at the regional level
  • Responsible for staff/account management and prioritization and forecasting
  • Coordination with regional sales management and consulting management
  • Develops and maintains relationships with channel partners
  • Supports and implements regional and corporate initiatives
• Monthly/Quarterly
  • Develop and maintain world-class consulting processes and personnel
  • Meet professional services revenue and profit quotas while managing regional P&L
  • Provide delivery management to ensure customer satisfaction and referencability
  • Provide support, tactical and programmatic, in achieving district product sales quota

Person(s) with whom employee interacts:

• Those involved with successful growth and completion of all accounts in the region (Production Consultants, Presales Consultants, Directors, Sales Staff & Management, Technology, Product Management, Education, Technical Services)

Job Qualifications:

• Technical education (BS, MS) preferred 5-10 years of consulting and consulting management experience at the Region/ District level
• 3-5 years experience managing all aspects of a services business including P&L management experience
• Prior experience in systems integration consulting or software/ hardware vendor services
• Demonstrated ability to grow and manage the technical personnel and processes associated with enterprise software sales
• Ability to excel in a team environment
• Demonstrated creative problem solving ability
• Effective oral, presentation, and written communication skills

Apply for this position now

2) Production Consultant
MicroStrategy consultants tackle the most demanding assignments from departmental data mining engagements to enterprise-wide e-business solutions implemented by cross-functional teams.

Job Duties (include but not limited to):

• Provide billable consulting support to achieve account objectives and production success. Services may include: product installation and implementation, enhancement, integration or audit to meet customer business requirements
• Perform information systems needs assessment, information gathering and recommend appropriate business systems and IT infrastructure for MicroStrategy customers
• Perform data modeling, application development, technical product assistance and tuning to meet customer performance and functional requirements
• Specify business systems (inputs, outputs, data, human and automated interfaces) to meet information processing objectives for MicroStrategy’s software platform
• Maintain and grow knowledge of BI functionality and technical skills
• Able to work under minimal supervision

Job Qualifications:

• Bachelors or equivalent degree in a business, technical or related field is required 
• At least 1-3 years Consulting or IT Consulting Experience 
• Understanding of core Business Intelligence (BI)/data warehousing technology: RDBMS such as SQL Server, Oracle, DB2 and Teradata, Web, Client/ Server, and OLAP
• Business Intelligence development experience and programming experience (SQL, Visual Basic, C, C++); Web/Internet experience (JAVA, HTML, ASP, XML, XSL, JavaScript)
• Demonstrated ability to learn new technologies and business requirements
• Knowledge and understanding of implementation methodology
• Demonstrated analytical and problem solving skills
• Application knowledge of the following industries: Consumer Packaged Goods, Pharmaceutical, Retail, Telecommunications, Banking & Financial Services, Insurance, Healthcare and ERP
• Strong communication skills both written and oral; Ability to build and deliver presentations to all levels of the business and effectively explain complex issues and concepts in simple, understandable language
• Ability to work effectively independently as well as in a team environment
  

Apply for this position now

3) Senior Production Consultant
MicroStrategy consultants tackle the most demanding assignments, from departmental data mining engagements to enterprise-wide e-business solutions implemented by cross-functional teams.

Job Duties (include but not limited to):

• Provide billable consulting support to achieve account objectives and production success. Services may include: product installation and implementation, enhancement, integration, or audit to meet customer business requirements
• Perform information systems needs assessment, information gathering and recommend appropriate business systems and IT infrastructure for MicroStrategy customers
• Perform data modeling, application development, technical product assistance and tuning to meet customer performance and functional requirements
• Specify business systems (inputs, outputs, data, human and automated interfaces) to meet information processing objectives for MicroStrategy’s software platform
• Contribute to knowledge capital via project documentation and best practice solutions
• Mentor other consultants
• Participate in sales activities, when appropriate
• Maintain and grow knowledge of BI functionality and technical skills
• Ability to work under minimal supervision

Job Qualifications:

• Bachelors or equivalent degree in a business, technical or related field is required
• At least 5-7 years Consulting or IT Consulting Experience 
• Understanding of core Business Intelligence (BI)/data warehousing technology: RDBMS such as SQL Server, Oracle, DB2 and Teradata, Web, Client/ Server, and OLAP
• Business Intelligence development experience and programming experience (SQL, Visual Basic, C, C++); Web/Internet experience (JAVA, HTML, ASP, XML, XSL, JavaScript)
• Demonstrated ability to learn  new technologies and business requirements
• Application knowledge of the following industries: Consumer Packaged Goods, Pharmaceutical, Retail, Telecommunications, Banking & Financial Services, Insurance, Healthcare and ERP
• Proven analytical and problem solving skills
• Experience with implementation methodologies
• Strong communication skills, both written and oral; Ability to build and deliver presentations to all levels of the business and effectively explain complex issues and concepts in simple, understandable language
• Ability to mentor and lead a team of consultants

Apply for this position now

4) Sales Engineer
The Sales Engineer works with account teams (Account Managers, Production Consulting, Channels, and Partners) to manage the technical sales cycle.

Job Duties (include but not limited to):

• Work with MicroStrategy account teams (Account Executives, Production Consulting, Channels, and Partners) to manage the technical sales cycle
• Provide technical sales support (e.g., product presentations, architecture reviews, application discussions, prototype development) for strategic accounts
• Identify and qualify opportunities for product and services at new and existing customers
• Ensure customer satisfaction of target accounts within assigned geography
• Provide weekly status updates on scheduling, pre- and post-sales account status, and other issues to VP & General Manager
• Timely and accurate completion of timesheets twice monthly
• Participate in regional and district consulting team conference calls
• Completion of technical and professional MSIU certification programs
• Participate in recruiting efforts as required
  

Job Qualifications:

• Bachelor's degree and/or equivalent business or technical education required
• Technical aggressiveness, demonstrated ability to learn new technologies and business requirements
• 2-5 years sales consulting, or customer facing service delivery experience
• Business development experience
• Extensive experience with BI technologies in one or more vertical markets and/or horizontal applications
• Demonstrated creative problem solving ability
• Exceptional oral, presentation, and written communication skills
• Record of excellence in professional and educational background
• Familiarity with programming techniques (VB, C++, internet development, ASP, JSP, XML/XSL) desirable
• General knowledge of RDBMS, OLAP, client/server, and web/internet technologies
• Understanding and ability to communicate and manage the methodology for successful BI/DW implementation and deployment
• CRM applications expertise desirable

Apply for this position now

5) Senior Sales Engineer
The Senior Sales Engineer works with account teams (Account Managers, Production Consulting, Channels, and Partners) to manage the technical sales cycle.

Job Duties (include but not limited to):

• Provide technical sales support (e.g., product presentations, architecture reviews, application discussions, prototype development) for strategic accounts
• Identify and qualify opportunities for product and services at new and existing customers
• Ensure customer satisfaction of target accounts within assigned geography
• Provide weekly status updates on scheduling, pre- and post-sales account status, and other issues to VP & General Manager
• Timely and accurate completion of timesheets twice monthly
• Participate in regional and district consulting team conference calls
• Completion of technical and professional MSIU certification programs
• Participate in recruiting efforts as required
  

Job Qualifications:

• Bachelor's degree and/or equivalent business or technical education required
• Technical aggressiveness, demonstrated ability to learn new technologies and business requirements
• 5-7 years sales consulting, or customer facing service delivery experience
• Business development experience
• Extensive experience with BI technologies in one or more vertical markets and/or horizontal applications
• Demonstrated creative problem solving ability
• Exceptional oral, presentation, and written communication skills
• Record of excellence in professional and educational background
• Familiarity with programming techniques (VB, C++, internet development, ASP, JSP, XML/XSL) desirable
• General knowledge of RDBMS, OLAP, client/server, and web/internet technologies
• Understanding and ability to communicate and manage the methodology for successful BI/DW implementation and deployment
• CRM applications expertise desirable

Apply for this position now

Education Consultant
The Education Consultant delivers technical courses to customer and employees on the MicroStrategy platform. Strong knowledge of MicroStrategy or comparable business intelligence tools are essential to this position. Experience in classroom instruction required.

Job Duties (include but not limited to):

• Teaching technical courses, including certification, to customers, partners, and employees
• Teaching technical and end user courses onsite at customer’s training facility.  Onsite services may also include course customization and education consulting.
• Communicating and knowledge sharing with fellow instructors on course instruction, course content and troubleshooting
• Assisting Education Delivery Manager with education scoping and creating training plans for customers
• Providing post-course documentation, including course summaries and course evaluations
• Following up on training leads and students’ questions from delivered courses
• Providing feedback on course materials to course developers and assisting with quality assurance of courseware
• Attending Train-the-Trainer programs offered by MicroStrategy University to become certified on new courseware.

Job Qualifications:

• BS/BA Degree in MIS, Computer Science or related field
• 2-4 years of experience as a Technical Instructor
• Successful completion of MicroStrategy Certified Engineer training program upon hire
• Strong communication and presentation skills
• Excellent classroom management skills
• Experience with Business Intelligence systems or relational database management systems a plus
• Proficiency in technologies which ae complementary to MicroStrategy software a plus.  Technologies include: Windows NT & 2000, UNIX, Relational Database Management Systems (RDBMS), Structured Query Language (SQL), Open Database Connectivity (ODBC), web servers, Hypertext Markup Language (HTML), extensible Markup Language (XML), Javascript, Active Server Pages (ASP), Java, Java Server Pages (JSP)
•  50 - 75% travel

Apply for this position now

1) Software Engineer
The Software Engineer develops software that will maintain MicroStrategy’s industry leadership in the business intelligence industry.

Job Duties (include but not limited to):

• Design, code, debug, and test software components and products on Windows and various Unix/Linux platforms independently in a high-availability, high performance environment.
• Implementation of MicroStrategy product features through entire lifecycle of feature development.  This includes input on design specs, actual implementation of functionality, testing, analyzing and optimizing the implementation.
• Individual must have ability and desire to assimilate and apply knowledge as well as to spread acquired knowledge and experience to other team members.

Job Qualifications:

• Education: Bachelor’s Degree, Master’s Degree, or Ph. D in Computer Science. GPA 3.5+
• Expertise in data structure, algorithm, operating system and other fundamental Computer Science concepts
• Fluent in object oriented programming languages, such as C++, Java. Strong object-oriented design and development skills
• Familiarity with RDBMS is highly desirable
• Strong analytical skills and problem solving skills
• Good communication skills
• Team-oriented individual

Apply for this position now

2) Software Quality Engineer
The Software Quality Engineer tests, analyzes and improves MicroStrategy’s software products to ensure the highest level of quality product is delivered to customers.

Job Duties (include but not limited to):

• Contribute, as part of a team, towards our organizational goal of providing customers with products that exceed their quality standards.
• Maintain controlled testing environments in Windows, AIX, Solaris, HP-UX and Linux.
• Perform benchmark tests for all MicroStrategy server products in all stages of a software lifecycle.
• Design and develop testing tools to increase efficiency and coverage of tests.
• Conduct statistical analysis of the benchmark test results, which includes identifying potential bottlenecks in hardware, OS, network, database, Web application server, and the MicroStrategy platform.
• Identify flaws in our technology that happen under significant load scenarios using various troubleshooting techniques and debugging tools.
• Work with development teams to resolve identified platform flaws.

Job Qualifications:

• Minimum Bachelor's degree in Engineering field, Information Systems, Industrial, Computer Science, Mathematics, or Science (Master's degree a plus) GPA 3.5+
• Strong verbal and written communication skills
• Strong analytical skills
• Self-starter with initiative and willing to learn new technologies quickly and independently
• Ability to work well in a team and work with people inside and outside of the company
• Cross-team collaboration skills
• Multi-tasking skills and ability to work under tight deadlines, pressure, and minimum supervision
• Process oriented with the ability to pay close attention to details
• A plus if candidate has:
  • Solid Quality Engineering knowledge/experience in a full software lifecycle
  • Experience with performance/load testing methodology and tools such as SilkPerformer and LoadRunner
  • Experience with performance tuning of networks, hardware, operating systems and databases
  • In-depth knowledge with Web technologies including IIS, Web Sphere, Tomcat

Apply for this position now

3) Software Quality Engineer (Interfaces Team)
The Software Quality Engineer develops and executes tests to provide an assessment of quality, with a goal towards improving MicroStrategy’s software to ensure the highest possible level of quality is achieved.

Job Duties (include but not limited to):

• Contribute towards our organizational goal of exemplary testing coverage with a detailed assessment of platform functionality.
• Design and supplement test cases for existing and new product features with a goal to increase efficiency, readability, and testing coverage.
• Execute manual and automated tests with an eye for defects and enhancements to help guide the overall development effort, including: Acceptance Level, Functional, Regression, and Creative free-from testing to reveal product bugs
• Maintain testing environments in various platforms including Windows, AIX, Solaris, HP-UX and Linux.
• Work as part of a team to resolve flaws and implement enhancements to ship a successful product, focusing on the various available user interfaces.

Job Qualifications:

• Minimum of a Bachelor's degree with a solid GPA and technical/analytical expertise — it’s a plus if the degree is a BS or MS
• Strong verbal and written communication skills
• Ability to work well in a team
• Strong analytical skills
• Self-starter with initiative and willingness to learn new technologies
• Cross-team collaboration skills
• Multi-tasking skills and ability to work under tight deadlines, pressure, and minimum supervision
• Process oriented with the ability to pay close attention to details
• It’s a plus if candidate has any or all of:
• Quality Assurance experience (in school or on the job) relating to a full software lifecycle
• Knowledge of Web technologies including HTML, IIS, Web Sphere, Web Logic, Oracle App Server, SAP, Tomcat

Apply for this position now

4) Software Engineer (Web)
The Software Engineer develops software that will maintain MicroStrategy’s industry leadership in the business intelligence industry.

Job Duties (include but not limited to):

• Design, code, debug, and test MicroStrategy’s software components and products on Windows and various Unix/Linux platforms independently in a high-availability, high-performance environment.
• Implementation of MicroStrategy product features through entire lifecycle of feature development.  This includes input on design specs, actual implementation of functionality, testing, analyzing and optimizing the implementation.
• Ability and desire to assimilate and apply knowledge as well as to spread acquired knowledge and experience to other team members
• Strong knowledge of data structures, algorithms, operating systems and other fundamental Computer Science concepts

Job Qualifications:

• Education: Bachelor’s Degree, Master’s Degree, or Ph. D in Computer Science or engineering disciplines. GPA 3.5+
• Strong knowledge of data structures, algorithms, operating systems and other fundamental Computer Science concepts
• Strong object-oriented design and development skills
• Strong analytical skills and problem solving skills is required
• Strong knowledge of Web technologies including Java, J2EE, XML, JavaScript, CSS, HTML, and DHTML is required. Experience Action Script, Flex environments is a strong plus
• A strong aesthetic sense for building Web-based Graphical User Interfaces and Graphic design skills is desirable
• Good communication skills and ability to work well with teams of people

Apply for this position now

5) Software Engineer (Desktop)
The Software Engineer develops business intelligence features for our Desktop components, focusing on aesthetics and ease of use.

Job Duties (include but not limited to):

• As part of a team, rapidly prototype and develop business intelligence features for our Desktop components, focusing on aesthetics and ease of use.
• Development work will extend through the entire product development life cycle including specification, design, development, testing, documentation and maintenance of software components and products.
• Participate in resolving software development cross-team problems and product delivery issues. Proactively communicate within and outside the team to disseminate information and coordinate activities.
• Acquire knowledge of BI products and software development tools & technologies and apply it towards building robust, high performing and easy to use components.
• Provide input to drive improvements into the software development process.
• Strive for customer satisfaction.

Job Qualifications:

• Education: Minimum bachelor’s degree in Computer Science or related field. Masters Degree in Computer Science a plus.
• Experience: 2 or more years of strong hands-on experience with VB and OOD/OOP on Microsoft Windows Platforms.
• Strong analytical and communication skills. Must be able to learn new technologies and existing code very quickly.
• Team-oriented individual, positive attitude, energetic, result & delivery oriented, keen interest on quality and intense attention to detail
• Good understanding of software engineering processes used in a large project environment. Experience in building shrink-wrapped software desirable
• Additional Skills: COM/DCOM, ActiveX, .NET framework, HTML, Action Script/Flex, GUI design principles, design patterns.

Apply for this position now

6) Systems Engineer
The Systems Engineer works with the latest technology to help maintain MicroStrategy's development, testing, and reporting infrastructure.

Job Duties (include but not limited to):

• Contribute, as part of a team, towards our organizational goal of providing customers with products that exceed their quality standards.
• Maintain and upgrade testing and reporting infrastructure on Windows, AIX, Solaris, HP-UX and Linux. This includes a large farm of servers running on the latest hardware and operating systems.
• Design and develop tools to increase efficiency and usage of the available testing resources.
• Analyze the requirements of the Engineers to enhance our development infrastructure.
• Work with hardware/software vendors to resolve identified flaws.

Job Qualifications:

• Education: Minimum Bachelor's degree in Engineering field, Information Systems, Industrial, Computer Science, Mathematics, or Science (Master's degree a plus) GPA 3.5+
• Strong verbal and written communication skills
• Strong analytical skills
• Self-starter with initiative and willing to learn new technologies quickly and independently
• Ability to work well in a team and work with people inside and outside of the company
• Cross-team collaboration skills
• Multi-tasking skills and ability to work under tight deadlines, pressure, and minimum supervision
• Process oriented with the ability to pay close attention to details
• A plus if candidate has:
  • Hands-on experience with system administration
  • Knowledge of data-driven web-based applications, with hands-on experience in ASP programming
  • Experience with RDBMS, preferably Microsoft SQL Server
  • Experience with performance tuning of networks, hardware, and operating systems

Apply for this position now

7) Senior Technical Writer
The Senior Technical Writer creates, edits, and maintains technical software documentation for MicroStrategy's high-performance BI products.

Job Duties (include but not limited to):

• Work with Developers, Quality Engineers and Program Managers to drive the scope and direction of product end-user and technical documentation.
• Analyze, interpret, compose, and edit information to develop documentation in various media.
• Strong emphasis on performing editing and quality control functions on peer documentation.

Job Qualifications:

• Degree in Computer Science, Technical Communications, English, or related degrees.
• 5+ years experience writing technical software documentation.
• Excellent writing and developmental editing skills.
• Strong communication and interpersonal skills, with the ability to interact frequently with technical research and development personnel.
• Ability to work productively in a dynamic, deadline-driven environment.
• Ability to work independently with minimal supervision.
• Ability to guide the work of junior writers, especially with developmental editing, teaching audience awareness, and so on. The successful candidate is eager to share their knowledge and experience as a professional writer with relatively new writers.
• Interest in technology and a hunger for learning new technologies.
• A plus if candidate has:
  • Knowledge of: HTML, ASP, JSP, JavaScript, Java, SQL, Visual Basic, C++, UNIX
  • Knowledge of FrameMaker and/or RoboHelp

Apply for this position now